Albury Wodonga


  • Monday: 9:00am - 5:00pm
  • Tuesday: 9:00am - 5:00pm
  • Wednesday: 9:00am - 6:00pm
  • Thursday: 9:00am - 5:00pm
  • Friday: 9:00am - 5:00pm
  • Saturday: Closed
  • Sunday: Closed

We provide a safe and confidential environment for young people aged 12- 25 and their families to access services such as education, training and employment support, alcohol and drug support, general health, wellbeing and mental health support.

At headspace Albury Wodonga you can access a range of support through professionals such as alcohol and drug counsellors, generalist counsellors and youth workers, aboriginal support workers, education and employment providers, homelessness services, general practitioners and sexual health Clinic 35.

We bulk bill all appointments - which means that there will be no out of pocket costs to you. All you need to do is bring your medicare card along with you. If you don't have a medicare card, don't panic! Simply have a conversation with the worker and they will discuss some options with you. Additionally, the headspace Albury Wodonga centre is wheelchair friendly, with disabled parking available to cater for every young person's needs. 

Young people can simply call (02) 6055 9555, to access our service, no referral is required.

For service providers to make a referral check out our "Make a referral" section below for more information.

Our centre is located in the Gateway Health building on the ground floor towards the Hume street car park.…


  • Monday: 9:00am - 5:00pm
  • Tuesday: 9:00am - 5:00pm
  • Wednesday: 9:00am - 6:00pm
  • Thursday: 9:00am - 5:00pm
  • Friday: 9:00am - 5:00pm
  • Saturday: Closed
  • Sunday: Closed

headspace Albury Wodonga is operated by Gateway Health. All headspace centres are funded by the Australian Government Department of Health. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, Murray (Murray PHN).


Mental Health Services

Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.

Sexual Health Services

Sexual health screenings on site or links to local services. 

Work & Study Services

Workers either on site or linked to the centre who can assist you with work or study opportunities. 

Youth Programs

Centres have a range of programs and activities for young people. Just ask your centre what they have on. 

Doctor (GP)

GPs can help with any physical health issues as well as issues related to sexual health, drug or alcohol use, relationship problems or feeling down or upset. Your centre may have a GP on site or links to one locally. 

Alcohol & Drug Services

Workers either on site or linked to the centre who can assist you with any alcohol or other drug issue. 

Youth Reference Group

A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.

“As soon as I sought help, I suddenly realised that my anxiety was very treatable and that I wasn’t alone.”
- Charlie

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How headspace centres can help
What is headspace
Helping you get a job

Jobs and volunteering

Positions currently available at headspace Albury Wodonga

Private Practitioners: Clinical Psychologists, Psychologists, Social Workers, Occupational Therapists., Part-time/Sessional

Due to demand of our services, headspace Albury Wodonga is looking for highly motivated, youth orientated Clinical Psychologists, Psychologists, Social Workers and Occupational Therapists who are experienced in providing high quality services to young people. 
Working as a Private Practitioner at headspace provides you with an opportunity to work within a dynamic, innovative multidisciplinary environment to provide early intervention and treatment for mental health and related issues in young people aged 12-25 years of age and establish a fulfilling and rewarding practice in partnership with headspace. 
Our Private Practitioners complete work in assessment, treatment planning, psychological treatment and referral, and are highly valued members of our team.

Benefits for you:

  • Ongoing Medicare funded referrals of young people who have been assessed and are ready to receive services.
  • Full administrative support and consulting space which includes reception, billing, appointment confirmations, SMS reminders and all room bookings are taken care of for you.  Access to the electronic medical records database with comprehensive training provided.
  • Opportunity for peer support through regular care co-ordination meetings with the team.
  • Free Professional Development opportunities.

Key Requirements for the role:

  • Must be a fully registered Psychologist with AHPRA, hold Accredited Mental Health Social Worker Status with AASW or hold Better Access Endorsement with Occupational Therapy Australia.
  • Eligible to provide services under Medicare and be willing to bulk bill;
  • Have or be willing to obtain your own ABN.
  • Be willing to undertake a Working with Children Check and a separate Criminal History check.
  • Have demonstrated experience providing services to young people aged 12-25 years of age.


For more information contact:

Name: Karina Kerr
Phone: (02) 6055 9555
Email: karina.kerr@gatewayhealth.org.au

Consortium Chairperson – headspace Albury Wodonga, Part-time/Sessional

Salary: Voluntary Position

 Position Description

Position Title

Consortium Chairperson– headspace Albury Wodonga

Volunteer Role

Liaises with


headspace AW Consortium members

headspace AW Centre Manager

Gateway Health staff

Local Albury Wodonga community

Media (occasionally, as mutually agreed)

headspace Albury Wodonga staff


Vision & Values

Through our innovative consortium young people in our community aged between 12 and 25 will have improved access to an integrated, high quality and responsive healthcare service system that provides appropriate care and support. 

Purpose of role

To work in partnership with the Lead Agency, Gateway Health, to provide strategic expertise to enable headspace Albury Wodonga to deliver a high quality responsive service based on local priorities.  The consortium partners aim to maximise opportunities and expertise to collaborate with each other, government and the community to develop and deliver an integrated and sustainable youth health service for the Albury Wodonga community. The Consortium Chair will provide independent leadership to the Consortium and provide the link between the consortium and a range of community groups and networks.

Reporting Requirements


The Consortium Chairperson will be provided with support and direction by the headspace Centre Manager and/or Gateway Health Program Manager (lead agency).


Code of Conduct

Employees and/or Volunteers are expected to, at all times:

  • Maintain a high professional standard and work with integrity
  • Develop a collaborative working relationship
  • Communicate with respect and tolerance
  • Maintain a client focus
  • Adopt a Continuous Quality Improvement approach

Position Context

headspace has offered an integrated service for young people aged 12-25 in the Albury Wodonga region since January 2015. It provides information, advice and support on mental health and wellbeing, general health, alcohol and other drugs, education, employment and other services. The Chairperson of the headspace Albury Wodonga Consortium provides a leadership role to the Consortium, and is an independent representative of the local community. They have a passion and understanding of the needs of young people and want to strive to improve health outcomes for the regions young people.


As well as the independent Chair the Consortium is comprised of representatives from; Gateway Health (lead agency); Albury Wodonga Health; Personnel Group; Sureway Employment and Training; Albury Wodonga Aboriginal Health Service; Mind Australia; North East Child Adolescent Mental Health Service; YES Youth and Family Services  and Junction Support Services. 


The consortium is considered a strategic partnership that identifies strategic priorities about the quality, safety and sustainability of the service model, and responds through shared action.


Organisation Context

Gateway Health is the Lead Agency for headspace Albury Wodonga, and the service operates from Gateway premises in High Street Wodonga. Gateway Health is a not-for-profit Company limited by guarantee and a registered Community Health Service under the Health Services Act 1988 (Vic).

The Board of Governance provides strategic planning for Gateway Health. The Board consists of 9 elected members.  The Board has delegated the operational management of the Agency to the Chief Executive Officer.







Key Responsibilities


  • Identify opportunities to establish links with the business community who have an interest in youth health issues
  • Lead the consortium on working within their Terms of Reference and Strategic Plan
  • Ensure meetings focus on the strategic and advisory role as defined
  • Ensure the Consortium’s purpose and themes are being followed
  • Ensure that the partners operate in an ethically, environmentally and socially responsible fashion
  • Support headspace Albury Wodonga Centre Manager with advice and support
  • In partnership with lead agency instigate annual review of Consortium Performance
  • Liaise with and represent headspace Albury Wodonga to the community within the region
  • Ensure Consortium workload is appropriately shared between all partners


Selection Criteria and other requirements

  • Passion, energy, community-minded and relevant experience to make a difference to health outcomes for young people
  • Experience and skills in leadership roles, either paid or voluntary
  • Skills and experience in meeting procedure and chairing roles, including a collaborative style for decision making
  • Broad interest in the health and wellbeing of your local community
  • Access and/or knowledge of a range of existing networks in the local community
  • Ability to bring an independent community voice and effectively represent the local community
  • Willingness to learn new knowledge and pass this knowledge onto others
  • Ability to commit the necessary time to the role, including occasional travel (at no cost)
  • Excellent communication skills
  • Media liaison experience desirable
  • All applicants undergo an interview for this volunteer role

Time Commitment and Conditions

  • Orientation: 3 hrs (Gateway Health Wodonga)
  • Attend monthly Consortium meetings (10 meetings per year, 2 hrs)
  • Occasional planning days, media commitments, other meetings (as negotiated)
  • Occasional state-wide or national meetings of independent Consortium Chairs – Melbourne (as negotiated)
  • Fixed term - 2 years
  • Current Police Check, Victorian Working with Children Check and NSW Working with Children Check (at no cost)
  • Based at Wodonga however some outreach required including after hours




I __________________________________ (full name) hereby understand the requirements of the position and will fulfil the obligations required of the tasks, responsibilities and needs of the organisation.




______________________________________                        ____________________

Employee Signature                                                                               Date


______________________________________                        ____________________

Manager Signature                                                                                 Date


For more information contact:

Name: Karina Kerr
Phone: (02) 6055 9548
Email: karina.kerr@gatewayhealth.org.au

More information

Our Staff


We boast a varied and dedicated team that are passionate about improving the overall health and well being of young people.

We have fulltime Youth Access Workers, Counsellors, Intake Workers and a Community Development Worker. In addition to our core staff we have visiting staff from

Junction Support Services, Mind Australia, Albury Wodonga Aboriginal Health Service, Albury Wodonga Health, YES Unlimited, The Personnel Group and Sureway

If you would like to contact one of our friendly staff, please email us: headspaceAW@gatewayhealth.org.au




Feedback Form

Here at headspace Albury Wodonga we value your feedback. If you have a complaint, compliment or suggestion please fill in our Feedback Form

Fundraising and Donations


How will your donation support young people in our community?

Our goal is to increase the number of young people seeking help early by:

  • Improving the mental health literacy of young people and their supports
  • Raise awareness about headspace Albury Wodonga and its range of services
  • Mobilise local young people to take action to reduce the stigma associated with mental health
  • Provide group programs and activities to engage young people

headspace has been granted deductible gift recipient status by the Australian Government so we will provide tax receipts for all donations of $2 or over.

Are you considering running a fundrasing event for headspace Albury Wodonga?

If your school, club or workplace is interested in running a fundraising event for headspace Albury Wodonga then we would like to hear from you.

For more information and fundraising support please contact us on 0260559555 or email headspaceAW@gatewayhealth.org.au

headspace Albury Wodonga would like to thank you for all of your support and contributions to our service

Albury Wodonga Youth Reference Group

headspace Albury Wodonga works closely with a passionate group of young people to make sure that our Centre is as youth led and orientated as possible.

If you are aged between 16 to 25 years and would be interested in joining the Youth Reference Group please email us at headspaceAW@gatewayhealth.org.au

Youth Reference Group - Role Description 

Youth Reference Group - Application Form

Youth Reference Group - Flyer


Make a Referral

Making an appointment to come and see someone at headspace Albury Wodonga is easy!

To make a referral, you simply need to call us on (02) 6055 9555 or drop into our centre at 155 High street Wodonga (see the location section for a map), and have a chat with one of our friendly receptionists.

If service providers are making a referral on your behalf we need a referral form completed. It can be made by a professional (GP or worker from another service), School, a friend or family member with your consent.

Once your referral has been received our duty worker will contact you (or the allocated contact person indicated on your referral form), and they will arrange an appointment for you to have a chat about what is happening for you. They will then organise a plan with you about how we can help you best.

* Please keep in mind that we are a voluntary service, so the young person that is being referred to us must know about and consent to the referral.

The referral form can be downloaded  here and return it via fax on (02)6024 5792, or email to headspaceAW@gatewayhealth.org.au


Volunteering with headspace Albury Wodonga

Are interested in volunteering with headspace Albury Wodonga?

Please email your enquiry to volunteercoordinator@gatewayhealth.org.au

If you are a young person aged 16-25 and would like to volunteer as a part of the headspace Albury Wodonga Youth Reference Group, please see the Youth Reference Group section for all relevant information

Student Placements and Internships

For all Student Placement and Internship enquiries, please email: studentplacement@gatewayhealth.org.au

Please see the Gateway Health Website for Student Placement information http://gatewayhealth.org.au

Engagement Requests

If you would like headspace Albury Wodonga to attend your event or give a presentation at your school, please fill in our Booking Request Form found here. Please email this form to headspaceAW@gatewayhealth.org.au

At this time, presentations are general in nature and cover what headspace is and general information about good mental health and awareness. We do not give presentations about specific mental health issues.

headspace Albury Wodonga do receive many requests so please understand that whilst we would love to attend, it is not always possible. We require at least 6 weeks notice to consider your request so please get in early!

Medicare Card

Once you turn 15 years old, you are able to obtain your own Medicare card. Your own Medicare card allows you to access a range of medical and health services for free or at a lower cost. To access free services at headspace Albury Wodonga, young people are required to have either their family Medicare card number or their own. To read more about what a Medicare card allows and how to apply for one, follow the link below.