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Please Note

COVID-19 may have affected our operational hours. Please contact us on 5141 6200 to find out more.



headspace is the National Youth Mental Health Foundation. We deliver services and support to young people aged 12-25 years in four key areas: Mental Health & Wellbeing, Physical & Sexual Health, Alcohol & other drugs and Work, School & Study. 

headspace provides short-term services for mild to moderate difficulties. It is not an emergency service.

For urgent help, please call: 

  • Lifeline: 13 11 14
  • Kids Helpline: 1800 551 800
  • Suicide Callback Service: 1300 659 467
  • In case of emergency, please call 000

COVID-19: headspace Bairnsdale continues to provide  online and phone services. Please call 5141 6200 or email info@headspacebairnsdale.org.au for more information. 


Please Note

COVID-19 may have affected our operational hours. Please contact us on 5141 6200 to find out more.

headspace Bairnsdale is operated by Relationships Australia Victoria. All headspace services are funded by the Australian Government Department of Health. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, Gippsland Primary Health Network.


Get tips on how to prepare your resume and present for interviews. Find out about local employment opportunities (full time, part-time, or casual).

GPs can help with any physical health issues as well as issues related to sexual health, drug or alcohol use, relationship problems or feeling down or upset. Your centre may have a GP on site or links to one locally. 

Workers either on site or linked to the centre who can assist you with any alcohol or other drug concern.

A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.

Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.

Sexual health screenings on site or links to local services. 

Workers either on site or linked to the centre who can assist you with work or study opportunities. 

Centres have a range of programs and activities for young people. Just ask your centre what they have on. 

“Thank you headspace for visiting our school! The students really enjoyed your workshop and learnt a lot from it. Keep up the good work!”

More information

headspace Bairnsdale provides both telehealth and face to face counselling to the remote areas of Mallacoota, Cann River, Orbost, Buchan and Swifts Creek.  

See below details of when we are in our area!

Mallacoota (fortnightly)
Bushfire Recovery Hub
  -  Thursday 2pm - 6pm 
  -  Friday 10am - 1pm 

Orbost (fortnightly)
Orbost Secondary College
  -  Monday 9am - 2pm  
Bushfire Recovery Hub
  -  Monday 2pm - 5pm 

Buchan (monthly)
Bushfire Recovery Hub
  -  Monday 10am - 5pm 

We are also working with Swifts Creek and Cann River to provide social and supportive group work.

Community engagement activities continue across all communities to promote the service and provided psychoeducation, whilst engaging with young people in fun activities that promote healthy life style habits.

For more information on our current Outreach Support Services, call us on (03)5141 6200 or email info@headspacebairnsdale.org.au

Meet the headspace Bairnsdale Team.

Our team has a range of professionals who are all experienced in working with young people. On staff we have a community engagement officer, social workers, psychologists and administration workers.

 team photo4


Centre Manager                              Hayley

Client Services Coordinator              Julie

Client Services Officer                     Melanie

Clinical Lead                                   Jake 

Youth Access Worker                       Stephanie

Youth Access Worker                       Jayme

Youth Access Worker                       Tara

Youth Officer                                   Kelsey 

Community Engagement Officer        Elise


To contact a staff member, please email us and let us know who you’d like to get in contact with.

We also have a number of staff members from Consortium partner agencies, who work from our Centre. These Consortium partners work closely with us to ensure that we provide the best possible services to young people.

These workers include:

·         a child and adolescent psychiatrist

·         counsellors

·         drug and alcohol workers

·         employment consultants

·         mental health group workers

·         case managers

·         dietitian

·         exercise physiologist

·         personal trainer



Relationships Australia Victoria (lead agency) 

Relationships Australia Victoria (RAV) is a community-based, not-for-profit organisation, with no religious affiliations. Our services are for all members of the community, regardless of their religion, age, gender, sexual orientation, lifestyle choice, cultural background or economic circumstances. We respect the rights of all people in all their diversity to live life fully within their families and communities with dignity and safety, and to enjoy healthy relationships.

Latrobe Regional Hospital (LRH)

LRH provide emergency care, elective surgery, maternity, aged care, rehabilitation, pharmacy and mental health services both at the hospital and sites across the Gippsland region.

within Australia  

within Australia delivers accessible programs and services that help people achieve optimal health and wellbeing by being better able to respond to challenges they face in their daily lives. We work with people to build resilience, overcome barriers, regain hope, reconnect with their communities and realise their goals.

Australian Community Support Organisation 

ACSO supports people who are experiencing issues arising from their use of alcohol or drugs which could place themselves or others at risk of harm; and who have not found sufficient help from other health care providers. They will conduct an intake to find out more about their needs and to help them access the most appropriate services

Gippsland Lakes Complete Health

Gippsland Lakes Complete Health deliver an extensive range of accessible health services and health promotion activities to the people of East Gippsland. Their focus is on improving the health of individuals and the health of the community we live in.

Advanced Personnel Management (APM)

APM deliver job seeker, disability, workplace health, NDIS support and home assessment services to thousands of Australians every year.  APM are Australia's largest provider of disability employment services with a proven track record of helping people with an injury, illness or disability to successfully find work.

Moogji Aboriginal Council East Gippsland Inc. 

Moogji Aboriginal Council is an Aboriginal Community Controlled Health Organisation providing services in the East Gippsland community of Victoria. Moogji offers a range of visiting services including: GP clinical nurse, Dental, Psychiatrist, Outreach Services and Environmental Health.

Gippsland Centre Against Sexual Assault (GCASA)

GCASA is a free and confidential service, available to anyone in Gippsland who has ever experienced, or been impacted by, sexual assault. GCASA offers individual counselling, after-hours crisis support and information, referral and advocacy services.

Quantum Support Services

Quantum provides a range of services to support Gippslanders, including housing, homelessness and community strengthening; family violence support services; tailored youth programs for young people and their families who are experiencing difficulty in the home; and the East Bairnsdale Community Hub providing a number of programs including programs that cater to children and young people and support for families through the food pantry service, advocacy and administration support.

Youth Insearch

Youth Insearch is young people helping young people, empowering young people aged 14-20 to turn their disadvantages into their advantages enabling them to reach their full potential. Youth Insearch provide weekend workshops, support and leadership training.

Youth Support and Advocacy Service (YSAS)

YSAS provide a range of health and welfare services enabling young people and families to overcome problems associated with substance abuse, mental health and behaviours such as offending and self-harm. YSAS provides practical support and evidence-based clinical services to young people experiencing serious problems, but also intervene as early as possible with those at risk to prevent problems escalating and becoming entrenched. 

Wellington Shire Council 

Wellington Shire Council is the third largest municipality in Victoria and their community vision is 'Happy people, healthy environment and thriving communities in the heart of Gippsland'.

Mental Health Services

Mental health workers – which may include psychologists, social workers, a child and adolescent psychiatrist, counsellors and other case workers – that can help if you're just not feeling yourself.

Alcohol and Drug Support Services

Workers either on site or linked to the centre who can assist you with any alcohol or other drug issue. 

Work and Study Services

Workers either on site or linked to the centre who can assist you with work or study opportunities. 

Youth Advisory Group

A group of young people who help with events and some decision making at a centre. Ask us about getting involved.


Centres have a range of programs and activities for young people. Just ask us what have on. 

Bulk Billing GP

We are working hard to recruit GP who specialise in young people’s health.

Youth Housing Support

Workers either on site or linked to the centre who can assist you with any housing issues. 

Centrelink Appointments

Centrelink visits our centre once a week. Speak to us about making an appointment.

Allied health

We have a dietitian, exercise physiologist and personal trainer who offer appointments at our centre. 

More Information

To view our Welcome Pack Booklet, please click on this link






If you are new to headspace Bairnsdale, you will need to fill out some forms so we know a little more about you. 

There are three forms you will need to complete prior to your first appointment at headspace Bairnsdale.


They are:

A Client Registration Form

An Information Consent Form

A Personal Information and Privacy Form


This video will talk you through the Personal Information and Consent forms. 


Once you have completed these forms, please save them as a PDF and email the PDF file to us at info@headspacebairnsdale.org.au.


If you are in danger and need urgent help, call “000”, or for 24/7 support call Lifeline on 13 11 14.

You don’t need a formal referral to come to headspace. If you want to refer yourself, call (03) 5141 6200 or drop in and see us at 171 Main Street, Bairnsdale.  


Families, carers or friends can refer a young person to headspace Bairnsdale. The young person needs to be aware of the referral, agree to it and be willing to meet with a headspace Bairnsdale Youth Access Worker. To make a referral on behalf of a young person, please call (03) 5141 6200 and will contact the young person to make an appointment.

Young people can be referred to headspace Bairnsdale by schools or health and community workers. Referrals must be made in writing on the headspace Bairnsdale referral form and emailed to us here. Referrals should include as much information as possible and be undertaken with the consent of the young person. 

Referrals from General Practitioners (GPs) should include a mental health care plan for the young person that is submitted with the GP referral form. The referral form and mental health care plan should be sent through to us through email.

Referrals must be undertaken with the consent of the young person and should include as much information as possible.



Our Games Group for young people with autism is held every fortnight on Monday from 4.00pm - 5.00pm.

To find out more, or to register your interest, call 5141 6200 or email us on info@headspacebairnsdale.org.au



 UNIQUE BUT UNITEDhs Bairnsdale UBU Flyer February 2019 page 2

Our LGBTIQA+ Support Group, U.B.U. is held on a fortnightly basis on Tuesdays from 5 - 7pm.

To find out more, or to register your interest, call 5141 6200 or email us on info@headspacebairnsdale.org.au



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Tuning in to Teens is a free 6 week program for parents and carers of young people.

We are currently taking expressions of interest for the next Tuning in to Teens group. 

To find out more, or to register your interest, call 5141 6200 or email us on info@headspacebairnsdale.org.au


We are looking for new members to be part of the Youth Advisory Group!

  • Are you aged between 12 and 25
  • Do you live, study or work in East Gippsland?
  • Do you have something to say about youth mental health?


We want you to apply!

Join the headspace Bairnsdale Youth Advisory Group (YAG) and start making a difference in your local community!

The YAG is a group of young people who meet regularly to talk about youth mental health and wellbeing and come up with new and innovative ways to raise the profile of the services headspace Bairnsdale offers.

There are a range of roles you can play in the headspace Bairnsdale YAG, including: 

  • Co-designing programs and events.
  • Research and evaluation of headspace services.
  • Consultation and representing young people on local issues.
  • Peer support and mentoring.
  • Representing headspace at meetings and conferences.
  • Leadership roles within the YAG.


By getting involved you'll have the chance to:

  • Have your say and direct youth mental health and wellbeing services in East Gippsland.
  • Receive training opportunities, personal development and develop new skills.
  • Meet and work with other young people who are passionate about youth mental health.
  • Make a difference in your community and create positive social change.


To find out more and complete the application form click here!


Do you have any questions?

For more information, contact Elise on (03) 5141 6200 or email us.

To apply, fill out the YAG Application Form and send it to info@headspacebairnsdale.com.au

Read more about our services here at headspace Bairnsdale....... check out our Welcome Pack for young people.

Read more about our services here at headspace Bairnsdale .......check out our Welcome Pack for Family and Friends.

What should I expect at my first appointment?

When you first come to headspace Bairnsdale you will be greeted by our friendly staff. You will then be asked to use an iPad to give us some details about your well-being.
After this, you'll sit down with one of our intake workers who will work with you to develop a plan that suits your needs.

How much does it cost? 

headspace Bairnsdale offers free services. But... to see our GP you will need a Medicare card. If you have a Medicare card or the number, bring it along with you. 

To apply for a Medicare card, please click on this link 

What if I can't get a Medicare card? 

If you want to see our GP and don't have a Medicare card, please talk to us and we will help you get one.

If there is something stopping you getting one quickly (or you are not able to get one)….that’s ok, we will assist you to access medical services.

But please remember... all other services at headspace Bairnsdale DO NOT require a Medicare card and are FREE.

How do I get to headspace Bairnsdale?

We are located at 171 Main Street Bairnsdale, just near the corner of Service Street and Princes Highway.
The Bailey Street bus station is 150 meters away on the corner of Bailey Street and Princes Highway.
There is 1 hour parking available in front of headspace Bairnsdale on Princes Highway, and 2 hour parking around the corner on Service Street. 

Click here for directions

Is there disability access at headspace Bairnsdale?

We have an automatic opening (push button) door, semi wheelchair accessible interior and an accessible bathroom (see picture below).

All of the headspace Bairnsdale Team are trained in communication strategies to support young people with disabilities and/or low literacy to access our services. The team are trained in the use of the National Relay Service and we have been awarded a Certificate of Communication Access from scope Victoria. We proudly display the Communication Access Symbol to show young people and their families that everyone is welcome to access services here.

Communication Access Symbol
If you require any assistance at all, please call us on (03) 5141 6200.

1   Comm Access Symbol Reception4
(semi wheelchair accessible interior)

5  8

9  10

(automatic push button door)   

(accessible bathroom)


Keep up to date with everything we're doing at headspace Bairnsdale via our e-newsletter!

We will send out one e-newsletter per school term.

Click here to subscribe!




We welcome and value your feedback so that we can continually improve our service for young people. Please let us know what you thought about your experience at headspace Bairnsdale.

To give us feedback on our services at headspace Bairnsdale email speakup@headspacebairnsdale.org.au

Otherwise, please fill out a feedback form and give it to the staff member at the front desk or email it to speakup@headspacebairnsdale.org.au