• Monday: 9:00am - 5:00pm
  • Tuesday: 9:00am - 6:00pm
  • Wednesday: 9:00am - 5:00pm
  • Thursday: 9:00am - 6:00pm
  • Friday: 9:00am - 5:00pm
  • Saturday: Closed
  • Sunday: Closed

headspace Craigieburn is a health service specifically for young people aged 12 to 25, their families and friends. We provide a range of no or low cost health and wellbeing services just for young people.

You can come to headspace Craigieburn if you or someone you know

  • are worried about mental health
  • want support or advice about your physical health
  • have issues or difficulties with something in your life
  • need work and/or study support
  • are using drugs and alcohol and want to chat about this or 
  • are going through a tough time and don't know who to chat to

Check out our  Virtual Tour  below to find out more about what we do, where to find us and how to access our service, or visit  ' more information ' section below.

headspace  Craigieburn can be tricky to find if you haven't been here before so look at  detailed directions  to help with your journey. You're welcome to bring a support person to the appointment too.


  • Monday: 9:00am - 5:00pm
  • Tuesday: 9:00am - 6:00pm
  • Wednesday: 9:00am - 5:00pm
  • Thursday: 9:00am - 6:00pm
  • Friday: 9:00am - 5:00pm
  • Saturday: Closed
  • Sunday: Closed

headspace Craigieburn is operated by Orygen Youth Health Research Centre. All headspace services are funded by the Australian Government Department of Health. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, North Western Melbourne (Melbourne Primary Care Network Ltd).


Mental Health Services

Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.

Work & Study Services

Workers either on site or linked to the centre who can assist you with work or study opportunities. 

Youth Programs

Centres have a range of programs and activities for young people. Just ask your centre what they have on. 

Alcohol & Drug Services

Workers either on site or linked to the centre who can assist you with any alcohol or other drug issue. 

Youth Reference Group

A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.

“As soon as I sought help, I suddenly realised that my anxiety was very treatable and that I wasn’t alone.”
- Charlie

Media gallery

How headspace centres can help
What is headspace
Helping you get a job


Jobs and volunteering

Positions currently available at headspace Craigieburn

Allied Health Practitioners (contractors), Part-time/Sessional

Salary: Funded through MBS/ATAPS

We are seeking expressions of interest from Allied Health Practitioners including clinical psychologists, general psychologists, social workers and occupational therapists who are experienced in providing high quality, evidence-based interventions to young people aged 12-25 for our headspace centres. headspace centres are a ‘one stop shop’ with an enthusiastic and dedicated team of co-located service providers, offering comprehensive support to young people in the four core areas of: primary health, mental health, drug and alcohol services, and vocational/educational services.

 Role Description:

A key component of the mental health services provided within the headspace centres, this is a contracted private practice role with flexibility of hours/days, including the potential for after-hours and weekend work. Services are delivered under the Medicare Better Outcomes for Mental Health Initiative and Access to Allied Psychological Services (subject to eligibility and availability). A range of on-site complementary services are available should you believe additional support is required for any of your clients. They will work in partnership with you to provide a comprehensive, wrap-around service for the young people you see.

 Let us support you working in private practice within a skilled multidisciplinary team with access to peer consultation, professional development, excellent practice management and comfortable premises

 Selection Criteria:

 -       Approved tertiary qualifications in psychology, social work, occupational therapy and current registration with appropriate professional body.

-        Professional indemnity insurance.

-        Eligibility to provide Medicare Benefits Schedule services.

-        Minimum of two years of experience in the assessment, diagnosis and provision of evidence-based treatments of mental health disorders and preferably youth

-        Excellent skills in engaging and working with young people, their families and significant others.

-        Ability to work independently, with strong organisational and time management skills

-        Commitment to ongoing professional development.

-        Working with children check.

-        Willingness to undergo a police records check.

For more information contact:

Name: Brendan Pawsey
Phone: (03) 8338 0919

More information

Donations and fundraising

To make a donation or hold a fundraising event

Simply click on the link to go to the headspace Craigieburn GO fundraise page. All donations over $2 are tax deductable. 100% of the money raised from donations or fundraising events go towards improving the health of young people in our local community.

How will your donation support young people in our community?

headspace Craigieburn strives to continually improve the services we offer young people and their families in our local community and surrounding areas.

The generosity and support of the community will help deliver additional programs, events, resources and community awareness initiatives that enhance and complement the services we currently provide.

Our goal is to increase the number of young people seeking help by:

  • increasing the mental health literacy of young people as well as, their friends and families.
  • raise awareness about headspace Craigieburn and its range of services.
  • mobilise local young people to take action to reduce the stigma associated with mental health.

Are you considering holding a fundraising event for headspace Craigieburn?

If your school, club or workplace are interested in running a fundraising event for headspace Craigieburn then we would like to hear from you. For more information and fundraising support please contact us on 03 8338 0919.



Getting a Medicare card

When you turn 15 years of age, you can apply for your own Medicare card. To do this you have to do some paper work and have some identification. (You need to complete a "Medicare copy or transfer" application form and submit it at your local Medicare service centre). You’ll need to provide identification, such as a student card or birth certificate, as well as details about the card you are transferring from.

For more information have a chat to our Access Team or have a look at the human services website about becoming independent.



Northern Community Legal

Northern Community Legal Centre’s purpose is to ensure equal access to justice for all in Melbourne’s North West and we do this by providing legal services, community legal education and law reform to meet the needs of the most vulnerable people in Hume City Council, Moreland City Council and Mitchell Shire Council. Northern Community Legal Centre provides a generalist legal advice clinic at to youth at headspace in Craigieburn.

Get in touch: (03) 9310 4376

Level 3, Building 2, 1100 Pascoe Vale Road, Broadmeadows Vic 3047



How to refer

How do I make an appointment?

All you have to do is give us a call on 03 8338 0919, or you can ask your doctor, teacher, school counsellor or case manager to call on your behalf. Feel free to have someone come along to the appointment with you.

Are you a GP wanting to refer a young person?

Please click here for information on how to refer to our service. 

Are you a teacher, support worker or health practitioner?

Please click here for information on how to refer to our service. 

headspace Craigieburn is NOT a CRISIS service

If young person requires assertive follow up or CRISIS support contact:

  • Kids Helpline 1800 55 1800
  • Lifeline 13 11 44
  • Suicide Call Back Service 1300 659 467
  • Or you can attend your closest Emergency Department or call 000

Youth Advisory Group

Are YOU passionate about youth mental health? Do YOU want YOUR voice heard? headspace Craigieburn wants YOU to join our youth advisory group where YOU will have input into our service, programs & more. 

headspace Craigieburn is providing anyone aged 16-25 with the opportunity to be heard and to take action to improve the health and well-being of young people.

There are a number of roles you can play as a member of the headspace Craigieburn youth advisory group (YAG).

By getting involved you will:

  • Meet a range of new people & have fun in a team environment
  • Have an opportunity to provide feedback on how to improve youth mental health services
  • Have an input into headspace Craigieburn's programs & processes
  • Act as a media spokesperson or a spokesperson in schools
  • Be involved with event planning, helping with stalls and other community engagement activities.
  • Talk to young people and the community about headspace and youth mental health.
  • Work alongside other community agencies
  • Be consulted on a range of topics including resource development, centre design, website content and more
  • Participate in training and develop workforce related skills
  • Make a difference to headspace Craigieburn and your community
  • headspace will provide training to support you in taking on this opportunity


If you want to get involved or find out more simply check out the position description and our FAQs, or call 03 8338 0919 and ask to speak to Brittany the Community Awareness Officer.

How do I become involved?

Recruitment for 2019 is now closed.

Please complete THIS ONLINE APPLICATION FORM if you would like to be contacted about joining the group in the future.


Help for family and friends

Mental illness often has a ‘ripple effect’ on families and friends of young people experiencing mental health difficulties.

When to get help?

Friends and family members are often the first to notice changes but may find it difficult to talk about them. They may also be embarrassed about seeking help or not know where to go for help. Instead they may decide to wait, hoping that problems will sort themselves out. But for most mental health problems, seeking early help has the best results. If you are unsure about your loved one's health, it is best to seek professional advice.

What to look for?

The following are some signs of mental health problems in children and young people. If they last more than a few weeks, it may be time to seek professional help.

  • Changes in usual sleeping or eating patterns
  • Restlessness, irritability and trouble concentrating
  • Feeling hopeless or worthless
  • Reluctance to go to school or take part in normal activities
  • Lack of energy or motivation
  • Constant worrying or preoccupation with certain thoughts, fearfulness
  • Overuse of alcohol and other drugs

If young people have persistent thoughts about hurting themselves or suicide, they may need urgent professional help. Refer to our list of CRISIS support numbers.

How can we look after ourselves?

When someone becomes extremely unwell, it can be distressing and confusing for others, as well as the person concerned. When caring for someone else, it's important to remember to look after yourself and other family members too.

  • Allow for regular 'time out'. Make sure to make time to regularly do things you enjoy and to socialise.
  • Talk about how you feel. Don't 'bottle up' feelings if you are sometimes frustrated or need support.
  • Be sensible about what you reasonably can - and cannot - do. Ensure that this is realistic and fair, and that it includes time for yourself and others as well as the person you are caring for.
  • Don't try to do too much. Pace yourself and look out for signs that you are becoming stressed. Have a plan for what to do if this happens.

Where can I get support?

As a first step, you may prefer to talk to someone you trust such as your general practitioner, someone in your local community health centre, a teacher, or school counsellor.

If you are worried about a young person, need some advice or want someone to talk to, there are a range of support options available.

headspace Craigieburn offers the Tuning in to Teens program for parents and carers to help your teen develop emotional intelligence and resilience. Call us on 03 8338 0919 to see when the next group is running.

Family support services

BreakThru Family Mental Health Support Service (FMHSS) provides free, flexible support that that is responsive to children, young people and families affected by, or at risk of, mental health issues, through access to a range of early intervention and education services.

Contact (03) 9483 2401 to make a referral or for more information.

Child FIRST ensures that vulnerable children, young people and their families are linked effectively into relevant services. Family services aims to promote the safety, stability and development of vulnerable children, young people and their families, and to build capacity and resilience for children, families and communities.

Contact 1300 786 433 to make a referral or for more information.

Telephone support services

eheadspace offers specialist help for parents, families and other supportive adults who are looking for assistance due to concerns about a young person's mental health. If you are a parent, family member or other supportive adult, you can access support through phone, webchat or email.

Parentline Victoria provides a state-wide telephone counselling service to parents and carers of children aged from birth to eighteen years.

Contact 13 22 89 - 8am to midnight 7 days a week

1800RESPECT is a national sexual assult, domestic & family violence counselling service that can provide information and refer you to support services that can help.

Contact 1800 737 732 to speak to a counsellor.

Family counselling services

Family relationship centre provides all families (whether together or separated) with access to information about family relationship issues, ranging from building better relationships to dispute resolution.

Relationships Victoria is committed to providing high quality and comprehensive services that assist families and children to overcome challenges, grow and thrive.

The Bouverie Centre work with families, more specifically families affected by alcohol and other drugs, gambling and mental health, to help them strengthen relationships and resolve problems standing in the way of their well-being.

Personal or individual support

For adults seeking counselling support the Australian Psychological Society has a list of psychologists available in your local area based on your individual needs.

How do I find out more?

headspace National has a page of useful information about mental health for parents and carers


Schools and services

We value partnerships with local organisations, networks and educational settings to work toward reducing levels of stigma and discrimination associated with seeking help for mental health problems.

headspace Craigieburn aims to:

  • improve the mental, social and emotional wellbeing of young people
  • increase the level of mental health literacy available
  • help the community to understand, identify and respond to mental health needs of young people
  • support and encourage active youth and carer participation through reference groups
  • work toward reducing stigma and discrimination associated with seeking help for mental health problems.

What we can offer

Service information - an overview of the services offered at headspace Craigieburn, how to access the center and make a referral.

Mental health literacy - information on general mental health, keeping well, who to talk to, destigmatising help-seeking and identifying signs and symptoms of common mental health issues affecting young people.

School visits - involvement in school health curriculums and strategy, presentations on specific and/or general issues.

School/ services group work - group work established into curriculum to meet the mental health needs of students (upon negotiation).

Events and festivals - attendance at events and festivals at schools and within the community.

Making a request

If your service would like to engage with headspace Craigieburn we require that you please contact the Community Awareness officer on 03 8338 0919 to discuss your request in greater detail.

Please be aware that headspace Craigieburn gets many requests to attend organisations and events; in order to plan and provide the right staff, information and resources we ask that you allow a minimum of two weeks notice prior to your requested attendance date.  Whilst we aim to meet as many requests as possible, it isn't always possible to meet them all.

School support

headspace School support works with school communities to prepare for, respond to, and recover from suicide.

If you are a staff member at a school and are concerned about self-harm and/or suicide in your school community, please contact the headspace School Support team during business hours on 03 6231 4058.

You can find out more about headspace School support here.


headspace National has developed a number of fact sheets and important information on a number of key issues relating to mental health and well being.