headspace Fremantle is a place where you can talk to professionals who are specially trained to help young people aged 12-25.
We can help with mental and emotional health, physical and sexual health, alcohol or drug use, and work and study support.
At headspace Fremantle you can expect respect, no matter what the issue is.
For crisis assistance, contact Lifeline on 13 11 14, Kids Help Line on 1800 55 1800 or dial 000.
If you are a young person you can call us to self refer.
GPs, psychologists, school staff and other agencies please use our Referral Form
- Monday: 8:30am - 4:30pm
- Tuesday: 8:30am - 4:30pm
- Wednesday: 8:30am - 4:30pm
- Thursday: 8:30am - 4:30pm
- Friday: 8:30am - 4:30pm
- Saturday: Closed
- Sunday: Closed
headspace Fremantle is operated by 360 health & community. All headspace services are funded by the Australian Government Department of Health. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, Perth South (WA Primary Health Alliance Ltd).
Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.
Workers either on site or linked to the centre who can assist you with any alcohol or other drug issue.
Centres have a range of programs and activities for young people. Just ask your centre what they have on.
Sexual health screenings on site or links to local services.
A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.
Frequently Asked Questions
Please note that the answers to these questions are subject to change without notice. Please contact headspace Fremantle directly for the most up-to-date information.
How do I get to headspace Fremantle?
We're located at 60-62 Pakenham Street in Fremantle, near the corner of Collie Street. We have free parking, including disabled parking bays, outside the office. Our office, including toilets, are wheelchair accessible. If our car park is full there's street parking along Pakenham Street which costs $6 for two hours. If you're catching public transport it's about a 10 minute walk from Fremantle Station to our building, just head right on Phillimore Street outside the station and turn left on to Pakenham Street. Our building has headspace signs and flags out the front so you know you're in the right place. Come in through the door on the right!
When is headspace Fremantle open?
Our phone lines and office are open 8:30am-4:30pm Monday to Friday. We offer groups and counselling sessions after hours by appointment. If you can only make certain appointment times please let your worker know, or speak with one of our Administration team.
Who can come to headspace?
Anyone aged 12-25 seeking support with their mental or physical well being is welcome at our centre. We can also help parents, families, and carers who want information or support about how to help the young person in their lives.
We are an inclusive service which celebrate the strengths and differences of all people in our community. Our staff have had training to work with people from Culturally or Linguistically Diverse backgrounds, people with a disability, young LGBTQQIA+people and rainbow families, and Aboriginal and/or Torres Strait Islander peoples.
How do I make an appointment at headspace Fremantle?
Young people, their friends, and families can refer themselves or someone they know to headspace, by simply calling us on 9431 7453 between 8:30am-4:30pm Monday to Friday. Alternatively, you can come in to our centre during opening hours, or email firstname.lastname@example.org
When you first call, a worker will record your basic contact information (including name, date of birth, gender, pronouns, contact number, address, and emergency contact information) and arrange for an Access Clinician to call you back in 1-5 working days. The Access Clinician will call back to have a 15-20 minute chat about what's going on for you and what support you would like. If you're not comfortable speaking over the phone we can arrange to meet face to face to have this chat.
Do I have to have a diagnosed condition to come to headspace Fremantle?
You do not need to be diagnosed with a mental health condition to access our services, although our centre can assist those who may be dealing with one. If you are having difficulties with school, work, personal or family relationships, or anything else, our services can provide you with support.
How can I refer a friend or family member to headspace Fremantle?
If you wish to refer someone to our centre, you will need to make sure that the young person is aware that you have referred them, and is willing to meet with a member from the headspace Fremantle team. The best option is to encourage or support the young person to call our centre and self refer. If they are not comfortable doing this you can call with them, or call on their behalf but a worker may ask that the young person speak with them briefly over the phone to confirm they give consent to access the service.
How can I help my child, friend or family member who needs support?
Besides referring the young person to headspace or helping them to access our services, you can also check out the headspace national website which has heaps of great information on helping those around you; http://headspace.org.au/. If you are concerned about your child or someone you care for, we are able to offer the services of Helping Minds who provide counselling for parents, families, and carers one day a week at headspace Fremantle. Please contact us on 9431 7453 or email@example.com to book an appointment.
What do I do if a friend or family member says they don't need help (but I think they do)?
headspace is a consent-based service which means that the young person must be willing to engage with us. We do try our best to engage with young people who can benefit from our services which is why we have group programs that are not clinical in nature. This can be a good way of helping a young person to realise that headspace is a safe, youth-friendly place. We may also suggest eheadspace.org.au which assists young people and gives specialist support to parents and carers who are worried about a young person. This service is easily accessible and may accommodate the needs of the young person greatly if they feel more comfortable talking to someone online or over the phone. This service is available from 9am-1am (EST) seven days a week at https://www.eheadspace.org.au/. It is a great resource for young people who are not yet ready to see someone face-to-face. If you need further advice, please contact us and we will do what we can to help.
How much does it cost to see someone?
All our services are easily accessible and completely FREE of charge.
What services does headspace offer?
At headspace we try and link people in with the most appropriate service for their needs. At our centre, you can receive services from;
- Vocational services (help with Centrelink, work and education)
- Alcohol and/ or drug counselling
- Counselling for parents, families, and carers of those with a mental health issue
- Counsellors from the Sexual Assault Resource Centre and Sexual Health Quarters
- Group programs
We don't currently have a GP on staff, but we're happy to recommend bulk-billing, youth friendly Doctor's who we work with regularly in the community.
Everyone at our centre, including reception staff and volunteers, are trained to work with young people. This helps to make your experience at headspace an enjoyable one in a safe and non-judgemental environment.
Where can I seek help if I’m under 12 or over 25 years old?
There are a number of services that can provide assistance if you don’t fall into the age group for headspace.
SJOG Ferns House in Fremantle provide low-cost counselling for those over 16 years of age. See https://www.sjog.org.au/ or call 6226 9400 for more information.
Healthy Minds provides services to all ages at low or no cost. For more information visit their website: http://www.360.org.au/Services/Mind-Care
Curtin University Clinic is located at Cockburn Integrated Health and provides low cost counselling services. Contact them on 9494 3751 or http://healthsciences.curtin.edu.au/our-clinics/.
Does headspace offer Sexual Health services for young people?
Our centre has a worker from SHQ (Sexual Health Quarters) every second Wednesday. SHQ is a counselling support service specialising in free, confidential advice and support for unplanned pregnancy, sexual health, and sexual relationships. SHQ does not provide STI screening.
For STI screens, vaccinations for Hep A, B, and Cervical Cancer, pap smears and pregnancy testing, young people can drop in to the South Terrace Clinic in Fremantle on Wednesdays between 1.30pm-6pm.
For more information about the South Terrace Clinic, or to book an appointment outside of the above time, call 9431 2149.
For general sexual health information young people can visit www.getthefacts.health.wa.gov.au/
What early intervention services can be offered to those who are affected by psychosis?
headspace Youth Early Psychosis Program is an intervention program offered to help improve the lives of young people, and their families, who are affected by psychosis. These services are designed to support young people in every aspect of their lives, such as education, employment and relationships.
While these services are not offered at headspace Fremantle, the following centres are able to offer the Youth Early Psychosis Program:
- headspace Joondalup (9301 8900)
- headspace Osborne Park (9208 9555)
- headspace Midland (9274 8860)
How can I get involved with headspace as a volunteer?
If you would like to be a part of our Youth Reference Group, please send an email to Annabeth@headspacefreo.com.au. Please note that this is a long-term commitment for young people aged 16-25 who would like to have their say about making headspace youth friendly and ensuring our services are appropriate. It is expected that you will attend 1 meeting each month (on a weekeday evening) and regularly attend events to assist with health promotion, increasing mental health literacy and creating greater awareness of headspace services.
For other volunteering opportunities within WA, visit https://volunteeringwa.org.au/
How can I become a part of the team at headspace as a worker?
Our centre offers a range of career opportunities to those that are passionate about improving youth mental health awareness, and helping to assist clients in seeking suitable services for their needs. Our vacancies are advertised on our lead agency's website www.360.org.au/careers and seek.com.au. If you do wish to be involved, feel free to send your details to us at firstname.lastname@example.org. Please note that we do get a very high volume of interest so we may not be able to reply to all queries related to employment.
How do I organise someone to talk at my school/community event/university?
Our Community Engagement Officer loves meeting with different services and is happy to deliver presentations and workshops for young people, parents and staff about headspace, general mental health, bullying, coping strategies, and other topics. Email our Community Engagement Officer on Annabeth@headspacefreo.com.au with details of your requirements. Please note that we do get a large volume of requests, so it's best to provide as much notice as possible.
Can I donate or raise funds for headspace Fremantle?
Sure! We love it when community members get involved to support youth mental health.
If you are interested in raising money for headspace the first thing you need to do is decide whether you would like the funds to contribute to Fremantle specifically, or to headspace National. Please give us a call on 9431 7453 or email email@example.com if you are interested in raising funds for headspace Fremantle. We will do our best to assist you and support your event.
If you are looking to fundraise for headspace National, please see this document: https://headspace.org.au/assets/Fundraising-Guidlines-by-State/headspace-Guidelines-for-Conducting-a-Fundraising-Event-WA.pdf. Once you fill out the application form, the staff at headspace National will contact you and help to co-ordinate your fundraiser.
We're here to help! If there's anything else you're wondering about that we haven't covered, or if you want more information on any of the above, please call the office on 9431 7453 or email firstname.lastname@example.org
Brix | Program Administrator
Alyssa | Program Administrator
Courtney | Access Clinician
Bella | Access Clinician
Scott | Access Clinician & Sexologist
Teneille | Acting Clinical Lead
Sergio | Acting Clinical Lead
Annabeth | Community Engagement Officer
Kay | Clinical Services Manager
Kieren | Operations Manager
Sergio | Psychologist
Kat | Psychologist
Karee | Psychologist
Jordan | Clinical Psychologist Registrar
Jessica (Drug and Alcohol Youth Counsellor/ Educator) | Palmerston Association, Monday
Wendy (Clinical Psychologist) | Sexual Assault Resource Centre, Tuesday
Anunda (Social Worker) | Helping Minds, Wednesday
Casey (Psychologist) | Sexual Health Quarters, every second Wednesday
Alison (Support Worker) | Ruah Community Services, Friday
360 Health + Community [lead agency], CAMHS, South Metro Community Alcohol and Drug Service [Palmerston Association], Helping Minds, Youth Reach South, Fremantle Hospital and Health Service, Ruah Community Services, Mercy Care, APM.
Young people, their friends, and families can refer themselves or someone they know to headspace by calling us on 9431 7453 between 8:30am-4:30pm Monday to Friday.
Alternatively, you can come in to our centre during opening hours, or email email@example.com
If you are a GP, school or other agency, click here for our agency referral form.
headspace is a consent based service, meaning we only see young people who want to see us.
If you would like information on what to do if yourself, a friend or family member is not okay, visit the headspace website.
Palmerston Association, Monday is a counselling and support service for people whose lives are affected by drugs or alcohol.
SARC (Sexual Assault Resource Centre), Tuesday is a counselling service that helps people to cope with, and work through, past sexual assault or abuse. Counsellors provide a safe, private and comfortable space where people can talk directly about their experience if they choose, or about the impacts of sexual abuse or assault on their lives.
Centrelink, last Tuesday every month offers young people the chance to meet with a Community Engagement Officer who can help people access information, payments, and services.
Helping Minds, Wednesday is a service that provides support for family and friends of those experiencing mental health concerns. Every Wednesday a support worker will be available to provide counselling to parents and significant others that may be supporting another person living with mental health issues.
SHQ (Sexual Health Quarters), every second Wednesday is a counselling support service specialising in free, confidential advice and support for unplanned pregnancy, sexual health, and sexual relationships. The service is inclusive and non-judgemental.
Ruah Community Services, Friday offers counselling which puts your needs, strengths and recovery preferences at the centre of everything they do. Ruah walk alongside clients, families and carers to achieve client goals and improve quality of life.