headspace
Collingwood

1901752 685884821454966 846658411 n

Hours

  • Monday: 9:00am - 5:00pm
  • Tuesday: 9:00am - 5:00pm
  • Wednesday: 9:00am - 7:00pm
  • Thursday: 9:00am - 5:00pm
  • Friday: 9:00am - 5:00pm
  • Saturday: Closed
  • Sunday: Closed

About

We are located across from Victoria Park Station (Hurstbridge & Mernda Lines), there is plenty of free parking & buses available on Hoddle & Johnston St. Ramp &lift access available through the front of the building. 

Get involved in our group programs & make some friends along the way!

To make an appointment: Call us Mon, Tues, Thurs & Friday 9:00am-5:00pm &Wed 9:00am-7:00pm on 9417 0150.

You can also email us at reception@collingwoodheadspace.org.au

We are free! 

Hours

  • Monday: 9:00am - 5:00pm
  • Tuesday: 9:00am - 5:00pm
  • Wednesday: 9:00am - 7:00pm
  • Thursday: 9:00am - 5:00pm
  • Friday: 9:00am - 5:00pm
  • Saturday: Closed
  • Sunday: Closed

headspace Collingwood is operated by YSAS. All headspace services are funded by the Australian Government Department of Health. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, North Western Melbourne (Melbourne Primary Care Network Ltd).

Services

Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.

Workers either on site or linked to the centre who can assist you with any alcohol or other drug concern.

A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.

GPs can help with any physical health issues as well as issues related to sexual health, drug or alcohol use, relationship problems or feeling down or upset. Your centre may have a GP on site or links to one locally. 

Workers either on site or linked to the centre who can assist you with work or study opportunities. 

Centres have a range of programs and activities for young people. Just ask your centre what they have on. 

“As soon as I sought help, I suddenly realised that my anxiety was very treatable and that I wasn’t alone.”
- Charlie

More information

headspace Collingwood receives a large number of requests from the community, yet we have limited resources. Therefore, we must prioritize requests according to areas of greatest need, staff availability, demand and fair and equitable coverage of the local community. 

Priority is given to the following local organisations: 

  • Schools and education providers in our zone (eg. Community VCAL, university students) 
  • Youth organisations 
  • Our partner organisations
  • Community organisations, charities and not for profits with a youth and/or mental health focus. 
  • Family and Carer support organisations. 

Requests from other types of organisations will be considered on a case-by-case basis.

We are unfortunately not able to fulfill all requests. Allowing at least 8 weeks notice will increase the likelihood of us being able to fulfill your request. 

Depending what type of organisation you are, our community activities are mostly free or low cost. Some requests may incur larger fees to cover part or all of our costs depending on the nature of the activity (for example, requests from commercial organisations, weekend and evening requests, specialized content etc)

Once you have submitted the form our team will review the request and aim to respond within 10 working days. 

To request a presentation or activity, please fill out the form here: 
Community Awareness Activity Request 
 

 

At headspace Collingwood (along with our lead agency YSAS) we want to make sure that young people know their rights, understands their privacy and how to make a complaint if necessary. 

YSAS Privacy Charter: click HERE

YSAS Client Rights and Responsibilities: click HERE

Family and Carer Rights and Responsibilities HERE

Feedback and Complaints Policy and form: HERE

Youth Health Clinic Privacy Charter: HERE

Your Information and what we do with it: HERE

You can also give hard copy feedback or complaints through the Drop Box in reception or via the QR codes also displayed around reception. 
We welcome all feedback, the good and the bad. 

About our Youth Health Clinic

The headspace Collingwood Youth Health Clinic (YHC) is a fully accredited medical service just for young people 12-25. Our staff are experts in youth health, and we have male and female GP’s. Our clinic is Bulk Billed, so there is no cost to you! You will need to bring your Medicare card—if you don’t have one, call us to discuss options!

 

Appointments

So we can make sure everyone has enough time with the GP, the YHC is appointment based. To make an appointment, give us a call on 9417 0150.

While we try to fit in walk-in appointments, this is not always possible! We are unable to offer home visits, but can organise a telehealth appointment if you are unable to attend our centre.

We also offer our YHC services at local secondary schools as part of the Doctors in Secondary Schools (DiSS) program.

We are located at the Charles Latrobe P-12 College (The Pavilion) and Footscray High School (Pilgrim, Barkley and Kinnear campuses).

 

Urgent or after hours Appointments

In an emergency, please attend your local Accident and Emergency Department.

If you require medical care after hours, please call our medical deputising service on 13SICK – they can arrange a bulk billed home visit.

 

Communication Policy

If you need to speak to your GP between appointments, we will take your details and message and pass on to them to get back to you.

We will only interrupt a consultation if the problem is urgent.

To download our YHC Brochure click here:

To learn about where your information goes click here:

To read our YHC Privacy Charter click here:

 

We know that it can be a little overwhelming when using a new service for the first time - so we have put together some information for you to start with, to help you get a better understanding of our service, what we do and what we have to offer.

If you are a young person wanting some more info, have a look at our Young Person Welcome Booklet HERE

If you are family or a friend looking to support a young person and want some more info about us, have a look at Family and Friends Welcome Booklet HERE

If you have any questions, queries, concerns or just want a bit more info you can reach out to us at reception@headspacecollingwood.org.au or call us on 9417 0150 and we will send through some extra resources

If it is your first time at headspace Collingwood please be aware that there will be COVID-19 Screening questions for staff/visitors

  • Do you have any symptoms of respiratory infection, (e.g. cough, sore throat, shortness of breath, runny nose, fever or chills)?
  • Have you been a household close contact (in the last 7 days) with someone who has COVID-19?
  • Are you required to self isolate? Are you awaiting the results of a COVID-19 test? (unless part of a routine surveillance program)

If you have answered yes to any of these questions, you must leave the building immediately and it is recommended you get tested for COVID-19.

 

Safe Space Group

headspace Collingwood is running an LGBTQIA+ and Allies Safe Space Group for 12 -17 (up to 18th birthday) year olds.
This group will run fortnightly on Wednesday afternoons from 4.30 - 6pm. 
It is a social group, so there will be snacks, activities and it will be a place to chat and make friends.
If you are interested you can fill out this form and Lucy will contact you.

 You can also call her on 9417 0150 to learn more!

headspace Collingwood can be found in the Community Centre at Victoria Park Football Oval, on the corner of Lulie St and Abbott St in Abbotsford. Once you enter the front of the building, you can choose the stairs or the lift to get you to the first floor of the building. Follow the signs to the right of the stairs, and you'll find the reception area of headspace Collingwood. 

The easiest way to get support with headspace Collingwood is to have a chat to one of our intake team on the phone. You can do this by calling 9417 0150 Monday - Friday, 9am and 5pm. You can also ask a family member, friend, or someone you trust to call for you, or make a referral for a friend or family member yourself. Please note, we are a voluntary service. You can also email us at reception@collingwoodheadspace.org.au

On your first appointment, we'll ask you to fill out a registration form, and a survey on the ipad. You'll then meet one of our access workers who will have a longer chat with you about how you're going and how we can help. This usually lasts around 45 mins to an hour. We'll then make a plan with you for support. For some of our counselling options, you'll need a Medicare card in order to access sessions under a Mental Health Care Plan. To apply for a Medicare card, go to: bit.ly/medicarecard. If you don't have a Medicare card, you can call us to discuss options. 

Our flier explaining what to expect at headspace Collingwood can be found here: What-to-expect-at-headspace-Collingwood.pdf

This video created by our Youth Advisory Committee outlines how to find headspace Collingwood and what to expect when you arrive. 

headspace Collingwood has a variety of health workers that you can see. These include youth mental health access workers, community engagement workers, alcohol & drug workers, a practice nurse, GPs and private practitioners including; psychologists, occupational therapists, social workers and mental health nurses.

headspace Collingwood Staff

General Manager: Juliette

Manager: David

Clinical Lead: Natalie Harrod

Senior Youth Mental Health Access Clinician: Damien

Practice Manager: Eliana

Complex Case Manager/Enhanced Care Coordinator: Michael

Youth Mental Health Access Clinicians: Liam & Emma

Enhanced Mental Health in Secondary Schools (EHMSS) Clinician: Angela 

Community Engagement Worker:  Lucy

Youth Participation Worker: Lucy

Practice Administration: Denise and Claire

Allied Health Graduates: Larry & Penny 

Doctors

GPs

Dr Phil

Dr Kathryn

Dr Alison

Dr Balvinder

Dr Lauren

 

headspace Collingwood consortium partners:

Youth Support and Advocacy Service (YSAS) - Lead Agency

Austin Health

Co Health

Jesuit Social Services

Mind Australia

St Vincent's Health 

Our services at headspace Collingwood are influenced by the hard work of our headspace Collingwood Youth Advisory Committee (YAC). Our YAC is run by a youth participation worker (Lucy) who manages all things youth participation. The group meets every fornight and run regular fundraising events in the community, develop on-site projects, inform policy and processes at our centre, speak at schools and other local organisations, create content for social media, as well as generally make our centre a better place to be. Eligibility for YAC membership:
- Age 16-25
- Have a passion for wellbeing, mental health and/or alcohol and other drug issues for young people.
- Passionate about young people's involvement in advocacy and decision making.
-Is able to work in a team and participate in group discussions, as well as work independently.
- Is available for fortnightly meetings for the year
- Has a Working With Children's Check
- Has had 3 doses of a Covid-19 Vaccine
- Lives, works or studies in the Darebin, Moreland, Yarra or Melbourne Areas.

For more information about the YAC or to get involved please call  9417 0150 or contact Lucy at lruchel@collingwoodheadspace.org.au
The YAC recruits from November and begins at the start of February each year! 


Making a donation to headspace Collingwood is easy

To make a donation simply click below. When making a donation, please click 'notify someone of your donation' and enter reception@collingwoodheadspace.org.au                                         

   givenowbutton2

All donations $2 and over are tax deductible. Following your payment you will receive a receipt via email.

The Push Up Challenge

The Push Up Challenge is on now! The Push Up Challenge is run by the Push For Better Foundation to raise awareness and funds for two beneficiaries headspace and Lifeline. It is an opportunity to Get Fit, Have Fun and Learn About Mental Health. If you want to donate or learn more go to Push For Better - headspace Collingwood

How will your donation support young people in our community?

Our goal is to increase the number of young people seeking help early by:

  • Improving the mental health literacy of young people and their supports
  • Raise awareness about headspace Collingwood and its range of services
  • Mobilise local young people to take action to reduce the stigma associated with mental health
  • Provide group programs and activities to engage young people

Are you considering running a fundrasing event for headspace Collingwood?

If your school, club or workplace is interested in running a fundraising event for headspace Collingwood then we would like to hear from you!

For more information and fundraising support please contact Maddy on 9417 0150 or email reception@collingwoodheadspace.org.au

 

 

COLLINGWOOD A

Collingwood are really proud of our ongoing partnership with YSAS and headspace Collingwood at the Collingwood Community Centre!