Training our mental health ambassadors to take control of their message

Being on the receiving end of a media interview can be a daunting experience for even the most seasoned interviewee, but the headspace Miranda Youth Reference Group are feeling more confident and prepared following their recent Media and Interview Training.

 The training, which was led by SESML Marketing and Communications Manager Abby Edwards and popular television presenter and psychology student Nuala Hafner, was designed to demystify the interview process and show the group how to get key messages across to make the most of media opportunities.

With extensive experience in various areas of media, both Edwards and Hafner had plenty of tips and techniques that were enthusiastically absorbed by the Youth Reference Group. They were eager to hear first-hand accounts of the interview process, with participants lingering to quiz Hafner about her experiences on both sides of the interviewer's microphone after the training had concluded. "I learnt so much from Nuala and Abby. Their knowledge and experience really shone through!" said Youth Reference Group member Maddy.

The training concentrated on various elements of interview technique, from how to organise and prepare yourself for an interview, to body language and vocal techniques, and how to package responses appropriately to ensure a clear message.

Also in the spotlight was the darker side of media exposure, examining methods to mitigate privacy concerns as well as strategies to manage hostile lines of questioning. "There are some obvious privacy and sensitivity issues to be mindful of when it comes to organisations like headspace", Ms Edwards notes. "We wanted to ensure the headspace Miranda Youth Reference Group were well-equipped to navigate the sometimes treacherous waters of the media landscape, and that involved putting journalistic techniques under the microscope".

The group also had an opportunity to put these ideas into practice, with Nuala conducting several mock interviews to test their new skills.

headspace Miranda Community Engagement Officer Brodie Clarke said she was confident the skills learnt by the group would keep them in good stead for future interactions with the media.

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