headspace
Newcastle
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- headspacenewcastle@hunterprimarycare.com.au
headspace Newcastle is not a crisis service. We cannot provide urgent appointments. For urgent support please contact emergency-services on 000, Lifeline 13 11 14 or the Mental-Health-Contact-Centre on 1800 011 511.
headspace Newcastle offers young people aged 12-25 with short term support for mild-to-moderate difficulties. We can help with:
• mental health & counselling
• alcohol & other drug services
• general health
• education and employment services
You can refer yourself without a formal referral by calling our intake team (49294201). Your GP, teacher or community worker can also refer you. Our ‘no-wrong-door’ policy means if headspace isn’t the best option for you, we can connect you to other appropriate services.
All headspace services are free. Usually this involves getting a GP Mental Health Treatment Plan , under Medicare. To access a Medicare card click here.
Our site has a ramp for wheelchair access.
You can use this link to find public transport.
Hours
- Monday: 9:00am - 5:00pm
- Tuesday: 9:00am - 7:00pm
- Wednesday: 9:00am - 5:00pm
- Thursday: 9:00am - 7:00pm
- Friday: 9:00am - 5:00pm
- Saturday: Closed
- Sunday: Closed
headspace Newcastle is operated by Hunter Primary Care. All headspace services are funded by the Australian Government Department of Health. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, Hunter New England and Central Coast (HNECC LTD).
Services
Mental Health Services
Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.
Sexual Health Services
Sexual health screenings on site or links to local services.
Work & Study Services
Workers either on site or linked to the centre who can assist you with work or study opportunities.
Youth Programs
Centres have a range of programs and activities for young people. Just ask your centre what they have on.
Doctor (GP)
GPs can help with any physical health issues as well as issues related to sexual health, drug or alcohol use, relationship problems or feeling down or upset. Your centre may have a GP on site or links to one locally.
Alcohol & Drug Services
Workers either on site or linked to the centre who can assist you with any alcohol or other drug issue.
Youth Reference Group
A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.
Media gallery
News
More information
How to refer
You can refer to headspace Newcastle in a few different ways!
- You can email us at intakeheadspacenewcastle@hunterprimarycare.com.au
- You can phone us on 4929 4201
- You can send us a fax on 4925 2864
To complete a referral form click here
If you're unsure whether headspace Newcastle is the right service for you, please give us a call and we can talk it through.
For GPs - a mental health treatment plan (MHTP) is required
For Schools
headspace Newcastle offers presentations to schools within the Newcastle, Lakes and Port Stephens areas. Due to the age range of our service, presentations are offered for years 7 to 12.
As we are experiencing high level of demand for school presentations we have created a Schools Booking Form. The form allows us to manage and prioritise school presentations on a number of criteria. If you wish to have headspace Newcastle present at your school please complete the form and send it to headspace Newcastle.
We are currently training a new Community Development Officer in schools presentations and workshops. Please be patient whilst we get up to speed and use the below bookings form if possible
Click here for a copy of the form
Important Points to Consider
Type of presentation
Please note that headspace Newcastle provides community presentations that are of a general nature with a health promotion focus. The presentations have been created to promote positive mental health and well-being and to encourage early help seeking behaviour amongst young people. Our Community Development team is unable to deliver presentations which are a medical intervention or have a therapeutic focus.
Invite Other Schools
We encourage partnering with other schools when creating events such as well-being days. Due to the number of requests which headspace Newcastle receives, events that encourage interschool partnerships and reach a broader audience will be prioritised.
Demand for request
It is important to note that while headspace Newcastle will endeavour to meet all requests in a timely manner, there may be times when this is not possible due to the clinical demand on the service
Resources
If you would like some resources and fact sheets regarding youth mental health please follow this link http://www.headspace.org.au/what-works/resources
We also have a range of posters and help cards that are specific to the Newcastle area. Please contact us for further information 49294201
School Support
headspace School Support is an initiative funded by the Federal Government, Department of Health and Ageing, that provides localised support to secondary schools affected by a suicide.
The service is flexible and is designed to respond to the individual needs of schools. Support is provided by working with relevant education bodies, local headspace Centres and other service providers.
Call us on 1800 688 248 or email schoolsupport@headspace.org.au
Please note office hours are 9am-5pm AEST Monday to Friday. Calls and emails received outside these hours will be attended to on the next working day.
To learn more visit http://www.headspace.org.au/what-works/school-support
Our Staff
headspace Newcastle has an amazing team of people who are skilled at helping you get back on track.
We see many different young people come into headspace Newcastle so it's important that we have a wide range of staff here to suit every need.
Counsellors
It is important that a young person 'connects' with their counsellor. To help you find the right person to speak with headspace Newcastle has a diverse range of counsellors for young people to see. They range from psychologists to social workers to occupational therapists. We have both male and female counsellors for young people to speak with.
Doctor
Dr Tyler is at headspace Newcastle 2 days a week - Tuesdays and Fridays. Dr Tyler has worked at headspace Alice Springs and headspace Parramatta before coming up to Newcastle and is here to answer any questions you have regarding your health.
Dr Simone is at headspace on Wednesdays and is here to answer any of your questions regarding your health.
Sexual Health
headspace Newcastle has developed good links with The Family Planning Centre and has recently become a part of The Condom Credit Card project.
Drug and Alcohol
Michael from Wesley Mission comes to headspace to provide support for young people who are having issues with drugs and alcohol.
Intake Workers
Our intake workers are amazing! These are the first people you'll meet when coming to headspace Newcastle. Luke and Nicole have a great set of ears and are ready to listen to your story. The intake workers then help choose which is the best headspace service for you.
Employment
Centrelink Employment Services are at headspace Newcastle on a Monday morning. Give us a call if you'd like to speak with a Centrelink rep.
Youth Mental Health Project
Natalie from the Youth Mental Health Project comes to headspace one day per week to work with us on a variety of projects and to help young people who need to be linked in with Child and Adolescent Mental Health Services (CAMHS)
Community Development Officer
Byron is our Community Development Officer. If you'd like headspace to come and present at your work or school or if you're hosting an event involving young people get in contact with Byron. bwilliams@hunterprimarycare.com.au
If you'd like to know more about the services and people here at headspace Newcastle please give us a call on 4929 4201 or email us on headspacenewcastle@hunterprimarycare.com.au