The headspace Toowoomba model of service delivery incorporates a multi-disciplinary team approach to psychosocial assessment, care coordination, and care and support (including therapeutic and medical) to Young People aged 12-25 years and their Families and Friends.  Young People can attend the service from any part of the region or may even travel from other regions to access support.

headspace Toowoomba ‘screen’s in’, rather than out, and pursues additional funding to augment this and identified niches as required.  headspace Toowoomba, where possible, identifies internal and / or external components of care.  In this sense, no Young Person will be turned away.

headspace Toowoomba has a Collaborative Care Model where Young People can access Components of Care and Shared Care.  Supports are articulated within headspace Toowoomba, and to other services without, creating a seamless continuity of care within a larger Stepped Care Model.  headspace Toowoomba is also a trauma informed primary health service.

headspace Toowoomba has 4 Care Streams (Mental Health, Alcohol and Other Drugs, Physical and Sexual Health Support, and Work and Study Support) as well as Community Engagement.

All of our care and support are at no cost to young people or their family and many are ‘bulk billed’ with your Medicare card.

If you are unsure if you have or are eligible for a Medicare card go to https://www.humanservices.gov.au/individuals/enablers/who-can-get-medicare-card to check if you meet the criteria and follow the prompts on how to get a Medicare card.

If you are not eligible for a Medicare card please contact headspace Toowoomba on 07 4639 9000 to discuss alternative options.

Our practice is accredited by the GPA after undergoing comprehensive evaluation achieving a GPA Plus rating; meaning we have achieved the highest accreditation rating for complying with the standards of general practice set by the RACGP. Call us on 07 4639 9000 to book an appointment with our Bulk Billing GP.

Are you aged between 12 and 25? Do you have something to say concerning the needs of young people and the challenges they face? Join the headspace Toowoomba Y.E.S crew and make a difference for youth in your local community.

What is the headspace Toowoomba Y.E.S crew?

headspace Toowoomba is providing anyone aged 12-25 with the opportunity to be heard and to take action to improve the health and well-being of young people.
There are a number of roles you can play in the headspace Toowoomba Y.E.S crew, including:

• Creating, developing and leading a project in your local area

• Developing and running promotional activities at local events

• Promotional consultation and development for service providers, young people and the general community

• Provide advice, research and evaluation of headspace Toowoomba services

• Consultation around resource development like factsheets, brochures and promotional material

• Peer support and mentoring

• Media Spokesperson

By getting involved you will:

• Meet a range of new people

• Have fun in a team environment

• Be a voice for young people in relation to health, wellbeing and social needs

• Provide feedback on how to improve youth mental health services

• Develop new skills

• Make a difference to headspace Toowoomba and your community

• headspace will provide training to support you in taking on this opportunity 

How do I get involved?

headspace Toowoomba  invite you to join our Youth Engagement Subcommittee (Y.E.S) crew. Getting involved is easy, simply email us on headspace.toowoomba@youturn.org.au 

Alternatively if you have any questions or would like more information, you can contact us during opening hours on 07 4639 9000.

See Role Description

Working collaboratively with schools is a priority for the team at headspace Toowoomba. We would like to compliment the great work already being achieved in schools and work with you to continue to improve the mental health and wellbeing of young people.

How can we work together to support the mental health and well-being of young people?

We support schools in promoting mental health with young people and their families in a number of ways. Some these are listed below and are featured in the drop down on the request form:

Service Presentation: headspace Toowoomba offers service presentations and accompanying resources to enable those supporting young people to make appropriate referrals to our service.

Youth Presentation: through the delivery of interactive presentations headspace Toowoomba aim to promote the services we offer through the centre, mental wellness, enhance awareness of mental health problems and build young people's capacity to seek help early.

headspace in Schools:

headspace in Schools provides youth-specific mental health education tools and access to mental health specialists for young people in primary and secondary school students across Australia. Through training and education, school staff and parents can better support students experiencing mental health issues.

With a focus on early identification and intervention, headspace in Schools builds mental health literacy and resilience in the school community while establishing referral pathways to general practitioners and mental health clinicians.

Event pop up: if you are holding an event, headspace Toowoomba are happy to attend and support your event with an information pop up and activity.

How to make a request:

If your school would like to engage with headspace Toowoomba please contact us via email, community.headspacetwba@youturn.org.au or call us on 07 4639 9000.

Helpful Resources:

headspace fact Sheets: headspace have a number of fact sheets available on the website in printable PDF format. These files are able to be downloaded and printed at your convenience. 

Collaborative Care is a priority for the team at headspace Toowoomba.

It is essential that we work together to care and support our young people.

We currently provide a range of engagement options for services in the area. Some of which are listed below.

Service Presentations: does your service want to know more about headspace Toowoomba and how to make appropriate referrals to our service? We offer service presentations and accompanying resources to services supporting young people. These opportunities also offer our team an opportunity to find out more about your organisation and processes.

Event Pop Up: if your service is planning an event which has a youth mental health and well-being focus headspace Toowoomba can attend as a stallholder. Our pop up stall includes resources, merchandise, information and we can run a youth engagement activity if appropriate.

Making a Request

If your service would like to engage with headspace Toowoomba please contact our Community Engagement Team at community.headspacetwba@youturn.org.au.

headspace Resources

Click on the link to download printable versions of all the available headspace fact sheets

Organisations we are proud to partner and work with:

• Toowoomba Rugby League
• Carbal Medical Services
• Goolburri Aboriginal Health Advancement Co.
• IFYS
• Darling Downs Hospital & Health Service
• Child and Youth Mental Health Service (CYMHS)
• Adult Mental Health Services (AMH)
• CatholicCare Social Services
• Youth Connect - Toowoomba Regional Council
• Lifeline
• Lives Lived Well
• University of Southern Queensland (USQ)
• DISCO
• Uniting Care
• Lead
• Toowoomba Central Discount Drug Store
• Toowoomba Dental
• Centrelink
• Department of Child Safety, Youth and Women
• Department of Housing and Public Works
• Department of Education and Training Queensland
• Queensland Police Service

headspace Toowoomba workers are dedicated youth health professionals who can support you in a friendly, confidential, and non-judgemental environment.

Scott - Centre Manager

Favourite food? Indian - Saag Paneer. Dream pet? Whippets. Superpower of choice? Flying. Thing I love doing most? Thinking. My '3 wishes to change the world' would be? The world was secular, and science based; The world was free of animal cruelty and nature was valued; and The world was more caring, and health and happiness was a priority.

Cortnee - Clinical Lead

Favourite food? Sushi. Where do you see yourself in 5 years? Living life to the fullest and working with young people helping them to bring about change to enhance their wellbeing. What are your professional areas of interest? Youth Mental Health, Advocacy and Suicide Prevention, Intervention and Postvention.

Erin - Acting Clinical Lead

Favourite food? Croissants. Dream holiday? Vietnam. Favourite colour? Baby Pink.

Lilli - Intake Worker

Favourite food? Pasta. Dream holiday? Scotland. Favourite colour? Green.

Brad - Intake Worker

What is your favourite thing to do on the weekend? I love nature.  My ideal thing would be for my home to be a place that I wanted to be at all weekend by having a pool, nice, lush gardens, and a workshop to make things.  But for now I just enjoy going to the beach, going for drives, and enjoying the sunset over a campfire. Dream holiday? Interesting question.  I have never been on a plane, but I would love to go to Thailand and see where my uncle lived and enjoy the culture.  Would love to see the northern lights and would love to pack up and road trip across Australia on the coastline. Favourite colour? Funnily enough green like the headspace green.  If I had to be specific maybe like an aqua kind of colour.

Bec - Intake Worker

Areas of professional interest? Interested in how mainstream media and culture contribute to the under representation of women in power and how to challenge limiting gender stereotypes and create innovative and fun ways to educate our young people in this space in the hope of building greater self-esteem and confidence in Young People.  Also really interested in holistic youth development and the impacts of trauma and how to create and support secure attachments which allow adults and Young People to develop self-awareness, emotional intelligence, and resilience over time. Favourite food? Chips and gravy but when I feel more adventurous, I love cooking and eating Thai food. Dream holiday? Road trip around Australia including the beautiful Tasmania. Favourite colour? Turquoise.

Bec - Senior Practice Administration Worker

Favourite food? Thai. Dream pet? Chimpanzee. Thing I love doing most? Spending time with family and friends.

Milly - Practice Administration Worker

Superpower of choice? To be invisible. Dream holiday? Bora Bora. Favourite colour? Pink.

Angie - Practice Administration Worker

Favourite food? Chocolate. Dream holiday? Driving from west side to east side of America in a motor home with my fam! Favourite colour? Pink and Black!