Youth Hub 50


  • Monday: 8:30am - 5:00pm
  • Tuesday: 8:30am - 5:00pm
  • Wednesday: 8:30am - 8:00pm
  • Thursday: 8:30am - 5:00pm
  • Friday: 8:30am - 5:00pm
  • Saturday: Closed
  • Sunday: Closed


Referral Form - New!

headspace Townsville is a youth-friendly, free service for people aged 12-25 years and their families. We offer a range of support services including counselling for mental health and well being, drug and alcohol use, work and study support , and physical and sexual health.

If you have immediate concerns please contact Emergency 000, Lifeline 13 11 14, Suicide Call Back Service 1300 659 467  or Kids Helpline 1800 55 1800.  

eheadspace.org.au  is also available for one-on-one counselling, group chats, helpful resources and more for both young people and their families.


  • Monday: 8:30am - 5:00pm
  • Tuesday: 8:30am - 5:00pm
  • Wednesday: 8:30am - 8:00pm
  • Thursday: 8:30am - 5:00pm
  • Friday: 8:30am - 5:00pm
  • Saturday: Closed
  • Sunday: Closed

headspace Townsville is operated by Northern Australia Primary Health Limited. All headspace services are funded by the Australian Government Department of Health. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, Northern Queensland Primary Health Network.


Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.

Sexual health screenings on site or links to local services. 

Workers either on site or linked to the centre who can assist you with work or study opportunities. 

Centres have a range of programs and activities for young people. Just ask your centre what they have on. 

GPs can help with any physical health issues as well as issues related to sexual health, drug or alcohol use, relationship problems or feeling down or upset. Your centre may have a GP on site or links to one locally. 

Workers either on site or linked to the centre who can assist you with any alcohol or other drug concern.

A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.

“As soon as I sought help, I suddenly realised that my anxiety was very treatable and that I wasn’t alone.”
- Charlie

More information

If you are aged 12 to 25 there is no wrong way to access headspace Townsville. You can call us to make an appointment or you can talk to you Doctor about a referral.  

Accessing headspace Townsville is free with a valid Medicare card. If you don't have a Medicare card and think you may be eligible, you can apply for one on the Human Services page -


If you are wanting to refer a young person to headspace Townsville or require a copy of our referral form, please give us a call on 07 4799 1799 or you can find it on our homepage. If you're not able to phone us, or if you don't feeling comfortable, you can email headspace@naphl.com.au with your contact details and a headspace Townsville team member will get back to you either by phone or email.

You can also contact eheadspace, a free online and phone support service for young people, on 1800 650 890 or visit eheadspace.org.au to have a confidential chat online 


If you are in crisis please contact emergency services:

Emergency 000

24hr Mental Health Care (Qld health) - 1300 64 22 55

Suicide Call Back Service - 1300 659 467

Kids Help Line - 1800 55 1800

Lifeline Australia - 13 11 14


headspace Townsville has a number of groups that provide a safe and friendly space for you to get to meet new friends, develop skills, and generally have fun! No fees involved!

Social Groups:

Women's Group - for young women aged 15 - 25 Thursday fortnights 5pm - 7pm

Pride project - for young people who identify as LGBTIQA+ aged 12 - 17 Wednesday fortnights 3.30pm - 4.30pm. 

Men's group - for young men aged 15 - 25 Wednesday fortnights 5.30pm - 7.30pm.

Jamm Time - for young people aged 12 - 17 Thursday fortnights 3.30pm - 5.00pm.

  *for further information of when these groups are running please contact headspace Townsville


To keep up to date with what's on when, head to our Facebook page.

356 headspace photo library expiry Jan 2020

Talks, Presentations and Workshops

headspace Townsville have a range of talks, presentations and workshops that can be delivered to young people aged 12 to 25 on youth mental health topics. 

These presentations and workshops can be tailored for school staff, parents and service providers. If you would like headspace Townsville to attend your school or organisation, please fill out the request form here and email to headspace@naphl.com.au

Once we receive your request, one of our team members make contact with you to discuss further. Please note that our Community Awareness Team experiences high demand of request and may take up to 5 business day to get back to you.


headspace Townsville have experienced Holyoake DRUMBEAT facilitator that can deliver the program to your school group or organisation. The Holyoake DRUMBEAT program is a 10 week program designed to build resilience through rhythm. The program strongly focuses on reducing social isolation by increasing social skills so people can better engage with the world around them. This program is best suited to groups of 6 to 15, please contact us to discuss options for larger groups.

If you would like headspace Townsville to deliver the Holyoake's DRUMBEAT program to your group please fill out the request form here and email to headspace@naphl.com.au.

Once we receive your request, one of our Holyoake DRUMBEAT facilitators will make contact with you to discuss further. Please note that our Holyoake DRUMBEAT facilitators experiences high demand of request and may take up to 5 business day to get back to you.


Youth Advisory Crew headspace Townsville (YAChT)

headspace Townsville is a strong advocate for young people and believes that the participation of young people in decision making is a key driver of the headspace model. We want to ensure that headspace Townsville keeps young people at the centre of the organisation so that we can continue to be responsive to young people’s needs and preferences.

We are looking for young people aged between 15 and 25 with a variety of backgrounds and experiences, who are
passionate about mental health for our Youth Reference Group. 

We welcome all value all young people and embrace diversity.

How do I get involved?

If you'd like to be a member please fill out this form or contact us on:

  • email - headspace@naphl.com.au
  • call - 07 4799 1799


headspace Townsville has a range of staff you can come see including:

  • Steven - Centre Manager


  • Pim - Clinical Lead
  • Maddison - Youth Access Clinician
  • Kaitlyn - Youth Access Clinician
  • Hollie - Youth Access Clinician
  • Braden  -  Mental Health Clinician
  • Michelle - Mental Health Clinician
  • Erin - Mental Health Clinician
  • Sydnee - Mental Health Clinician
  • Tara - Mental Health Clinician
  • Lucy - Mental Health Clinician


  • Dr. Syed Shah- Telehealth Consultant Psychiatrist

Youth and Community Engagement

  • Dylan - Youth Worker

Jobs in Mind- Individual Placement Support

  • Deb- Vocational Specialist
  • Dylan- Vocational Specialist


  • Rhiaan - Referral Processing Officer
  • Nicole - Referral Processing Officer
  • Jane - Clinical Receptionist
  • Tricia - Clinical Receptionist
  • Ann - Clinical Receptionist