• Monday: 8:45am - 5:00pm
  • Tuesday: 8:45am - 5:00pm
  • Wednesday: 8:45am - 5:00pm
  • Thursday: 8:45am - 8:00pm
  • Friday: 8:45am - 5:00pm
  • Saturday: Closed
  • Sunday: Closed

headspace Wollongong is a free youth health service for young people aged 12-25 years.

Young people have access to a variety of experienced and friendly staff at headspace , like psychologists, counsellors, youth workers and doctors. We can also provide referrals to other services.

There are lots of reasons why people come to headspace . Maybe you've had a big change or something's gone wrong for you. Maybe you feel like something isn't quite right, but you can't pinpoint exactly what the problem is. That's okay too. Give us a call on 4220 7660 to make an appointment. We've got your back.

Public transport:
We're a short walk from Wollongong train station and the free bus (Crown St bus stops). Plan your trip here .

There is timed on-street parking available on Atchison Street and surrounding streets. The nearest multi-storey car park is on Kenny Street. Find out more about parking in the city centre here .

Lift access available through the front of the building (just press the buzzer if you need help using it), and we have accessible gender-neutral toilets. We're proud to be a part of ACON's Welcome Here campaign and Australian Breastfeeding Association's Breastfeeding Welcome Here program.…


  • Monday: 8:45am - 5:00pm
  • Tuesday: 8:45am - 5:00pm
  • Wednesday: 8:45am - 5:00pm
  • Thursday: 8:45am - 8:00pm
  • Friday: 8:45am - 5:00pm
  • Saturday: Closed
  • Sunday: Closed

headspace Wollongong is operated by Grand Pacific Health Ltd. All headspace centres are funded by the Australian Government Department of Health. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, South Eastern NSW (Coordinare Ltd).


Mental Health Services

Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.

Sexual Health Services

Sexual health screenings on site or links to local services. 

Work & Study Services

Workers either on site or linked to the centre who can assist you with work or study opportunities. 

Youth Programs

Centres have a range of programs and activities for young people. Just ask your centre what they have on. 

Doctor (GP)

GPs can help with any physical health issues as well as issues related to sexual health, drug or alcohol use, relationship problems or feeling down or upset. Your centre may have a GP on site or links to one locally. 

Alcohol & Drug Services

Workers either on site or linked to the centre who can assist you with any alcohol or other drug issue. 

Youth Reference Group

A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.

“As soon as I sought help, I suddenly realised that my anxiety was very treatable and that I wasn’t alone.”
- Charlie

Media gallery

How headspace centres can help
What is headspace
Helping you get a job


Jobs and volunteering

Positions currently available at headspace Wollongong

Youth Ambassador, Part-time/Sessional

Employer: Grand Pacific Health

One in three young Australians 12-25 years old report experiencing high or very high levels of psychological distress, yet only one in ten young Australians knows how and where to access help for their mental health. Research also tells us that young people learn most successfully from one another—that knowledge about health is best received by young people when delivered to them by other young people. 

headspace Wollongong’s Youth Ambassador Program is a peer-led advocacy program that supports young people to assist other young people in identifying experiences of mental ill-health, and accessing tools for seeking help.

 To apply for the role, click here.

About the Role

The Youth Ambassadors Program (YAP) is a peer education program, designed to work with youth volunteers to engage school aged young people in programs around mental health.

Youth Ambassadors will work as a team, with support from the Community Engagement Officer, to deliver outreach mental health education to school groups.

Individuals selected for this role will deliver presentations and workshops that increase the mental health literacy of high school students, and improve students’ ability to seek help when experiencing mental health challenges.

Youth Ambassadors will receive training in youth mental health first aid, public speaking, group facilitation and other topics as nominated by the group. Youth Ambassadors will also receive monthly group supervision.


What are we looking for?

We are seeking four skilled volunteers who:

-          Are aged between 18-25 when the program commences in January 2019

-          Have a strong passion for, and high literacy around, mental health, mental health variation, and mental ill-health

-          Have lived, professional or volunteer experience with mental health variation and/or mental ill-health

-          Have strong public speaking, presentation or group facilitation skills

-          Can work effectively in a team or independently

-          Have availability to deliver presentations in high schools during school hours in 2019

-          Can commit to one-year tenure as a Youth Ambassador at headspace Wollongong.

headspace Wollongong aims to recruit Youth Ambassadors whose experiences reflect the diversity of the community they will be serving. As such, we invite and deeply welcome applications from individuals who identify as Aboriginal, Culturally and Linguistically Diverse, sex, sexuality and gender diverse, or who live with a disability.



Youth Ambassadors will be required to attend our pre-program training, including Youth Mental Health First Aid (YMHFA), public speaking training, group facilitation training, and headspace Wollongong’s Approach to Mental Health training.

Youth Ambassadors will then be required to travel to schools and youth services in the Illawarra region to deliver set presentations and workshops within the school. Youth Ambassadors will observe a presentation or workshop, then deliver a presentation under staff supervision, and eventually move towards delivering presentations or workshops without supervision.

Youth Ambassadors will be required to participate in monthly group supervision sessions, as well as post-delivery debriefs, facilitated by the Community Engagement Officer.



Youth ambassadors will receive:

-          The opportunity to challenge stigma around mental health variations and mental ill-health in the lives of young people

-          Valuable training opportunities

-          Experience working with young people around mental health and mental ill-health

-          Opportunities for networking and meeting like-minded young people



Youth Ambassadors will receive the following training:

-          Youth Mental Health First Aid (YMHFA)

-          Public speaking and group facilitation training

-          Training around headspace Wollongong’s mission, values and approach to mental health


Time Commitment

We anticipate that the Youth Ambassador Program will require approximately two hours per week of volunteers’ time.


If this sounds like you,  click here to apply for the role. 

For more information contact:

Name: Jet Hunt
Phone: 4220 7660
Email: jhunt@gph.org.au

More information

Welcome Pack

This is your headspace welcome pack. We’ve created this pack to introduce you to our service and direct you to where you can find further information and supports.


A group for young people aged 12-16 who identify as lesbian, gay, bisexual, transgender, queer, intersex, or asexual. Lots of social stuff, learning new things, and fun hang outs. Every second Monday from 4pm-6pm at headspace Wollongong

Wollongong Gamers

A group for young people aged 12-25 who are fans of gaming. Chats about games and gaming as well as other life stuff.

Rainbow League (LGBTIQ Group)

If you're aged 16-25 and identify as same sex attracted, gender diverse or questioning, then Rainbow League is for you!

A social group that meets fortnightly at Wollongong Youth Centre (Mondays, 4pm-6pm - contact us for dates), Rainbow League is a place to hang out, have fun and meet other people like you - whatever your stripes!

For more info, to find out dates, or just to let us know you're coming along, contact Erin at Wollongong Youth Services (4227 8222 or emasters@wollongong.nsw.gov.au) or Clem at headspace Wollongong (4220 7660 or headspace@gph.org.au).

You can also join our mailing list at http://eepurl.com/3Gh8X to be sent regular updates and reminders of group meetings (about one email a fortnight). Just tick the box for group reminders for 'Rainbow League (LGBTIQ group)'.

Download the Rainbow League flyer

How to refer to headspace Wollongong

headspace Wollongong is not an acute or crisis mental health service. If you (or a young person you are supporting) is in need of immediate support, please call the Mental Health Line (1800 011 511), Lifeline (13 11 14) or Kids Helpline (1800 55 1800). In an emergency, contact 000 immediately.  

For young people and their families:

Contact headspace Wollongong on 4220 7660 or headspace@gph.org.au to make an appointment.

If you're making an appointment for a family member or a friend, please note that the young person needs to be aware of and consent to the referral and be willing to meet with a member from the headspace Wollongong team.

For professionals:

GPs, Allied Health Professionals, community-based agencies and educational institutions can all refer young people to headspace Wollongong by phone, fax or post using  our referral form. Please note that we cannot accept referral forms over email.

General Practitioners should include a Mental Health Care Plan (if appropriate) for the young person.

Download the headspace Wollongong Referral Form

Donating to headspace Wollongong

Are you interested in fundraising for or making a donation to headspace Wollongong?

Your generous support helps us to provide vital mental health and wellbeing support, information and services to young people and their families across the Illawarra.

Set up your own fundraising page:
Are you setting a personal challenge, entering a fundraising event or celebrating a special occasion?
If you would like to fundraise for headspace Wollongong, head to GoFundraise to set up your fundraising page:

Donate online:
Donate online using the secure platform of GiveNow:

Donate by direct deposit:
Account Name: Grand Pacific Health
Account number: 606303831
BSB: 082916
Bank: National Australia Bank

Donate by cheque:
Cheques can be made out to Grand Pacific Health and mailed to Attn: Finance, Grand Pacific Health, PO Box 1198, South Coast MC NSW 2521.

Please email headspace@gph.org.au to advise us of your contact details when making a donation by direct deposit or cheque, and include hsWgong as a message/reference with your donation.

Thank you for your support!

Volunteer opportunities

Youth Reference Group (YRG)

The Youth Reference Group (YRG) guides what we do here at headspace Wollongong, making sure we're on the right track to provide a service that is relevant to young people in the Illawarra.

Our YRG is made up of enthusiastic young people aged 16-25 years who share their opinions and have their say on what we do and how we do it.

The role of the YRG is varied and includes a range of duties, from participating in regular meetings and online communications, to helping to plan youth events, representing headspace Wollongong at community events and raising awareness of mental health and wellbeing in our community. Find out more by checking out our info sheet.

Applications for the Youth Reference Group are now closed for 2018. If you would like to be notified when our YRG applications open for 2019, please contact Amy on (02) 4220 7660 or ahall@gph.org.au.

Fundraising volunteers

Not sure if you can make a regular volunteering commitment but still want to help out? Register as a fundraising volunteer and we'll give you a call when opportunities arise.

Our fundraising volunteers help us raise funds which support our vital work in raising awareness and understanding about mental health, and breaking down barriers to seeking help.

Opportunities may include volunteer barbeques, cloak room/bag minding services at events, and other events as they arise.

(Please note that this is not a mental health awareness role. Applications for our Youth Reference Group generally open in Jan-Feb of each year)



Transgender and gender diverse young people and their families

Parent Support Group

Many parents and carers can feel isolated and alone on their journey of understanding and supporting their child's gender identity.

If you would like to meet other parents and carers, share experiences together, hear from guest speakers, and learn more about a range of health, legal and social topics relevant to transgender and gender diverse young people and their families, contact us to find out more. For parents and carers of transgender and gender diverse children of all ages.

This group is be facilitated by two local parents, in conjunction with The Gender Centre and headspace Wollongong.

Meets first Tuesday of every month. 5.30pm (for 6pm) until 8pm. (Note: No meeting in January)

Contact headspace Wollongong on 4220 7660 or headspace@gph.org.au to express your interest or find out more, or download a PDF copy of the flyer here.


Purple Pack

Our Purple Pack is made up of a stack of useful resources we've found from many different groups and organisations to support transgender and gender diverse young people.

It includes

  • Information on pronouns, medical and social transitioning, coming out/inviting in, your legal rights, navigating relationships, sexuality and more.
  • Stories from other gender and sexuality diverse young people.
  • Info on where to go to get more information and support online or in person.

The aim of this pack is to help you and your loved ones along your journey no matter what point you are at.

Check out the Purple Pack here

Most importantly, we want you to know that headspace Wollongong is a safe place and we want to support you. Call us on 4220 7660 if you would like to speak to someone. We're here to help.

How to get your own Medicare card

If you are 15 years or older, you can apply to have your own Medicare card. Here’s what to do...

You will need to fill out the form called Application to copy or transfer from one Medicare card to another and bring two forms of identification with you (like a birth certificate, student card with photo ID, health care card, driver's licence, passport, or a bank statement if it has your current adress on it). The form is available online or from a Medicare office.

You will be applying to transfer to a new Medicare card (i.e. to be moved from the card you are now listed on to another new card of your own).

Alternatively, you can also choose to stay on your parents'/guardians' card and have a copy made to keep with you.

You will need the number of the Medicare card you are currently listed on to complete the form. This is most probably your parents’ or guardians’ Medicare card.

Take your original identification and your application form to your nearest Medicare office.

  • Wollongong: 43 Burelli Street
  • Warrawong: 43-65 Cowper Street
  • Shellharbour: Lake Entrance Road

Once you have lodged your application for a Medicare card at a Medicare office, your own card with your own number will be sent to you. If you would prefer, you can make arrangements with Medicare to pick up your card at the office.