community spaces guidelines

This is NOT an emergency service – if you are in immediate danger please call 000



Be friendly and welcoming: it takes courage to post your story, so it is important to welcome anyone to spaces and provide support

Respect people’s boundaries, beliefs, and ideas

Never post details of self-harm, suicide methods, methods to lose weight, abuse or medication. Whilst it is important to talk about suicide and self-harm, it is important to do this safely and respectfully

Keep identifying information such as email address, full name, photos of yourself or someone you know private: it is important for you to maintain your anonymity for your safety

Remember that all advice and support is given by your peers. This means that we encourage you to remember this if you decide to follow any advice given. If you would like professional support you can contact eheadspace

Limit the frequency of your posts so the discussion can flow: Spamming the chat can lead to a pause or ban on your account, it is important to allow everyone to speak freely.

Swearing is permitted, however swearing at another person is not permitted

Report abuse and flag items that violate the community guidelines

Keep your messages age appropriate: eheadspace is a service for young people age 12- 25, explicit sexual material or graphic depictions of abuse are not permitted

When providing a useful resource, ensure it is appropriate for our age range (12-25)

Ensure you are not encouraging illegal behaviour


You may receive a message from one of our moderators. This may be to check in after a concerning post, or to discuss the content from your post. Please respond to our message as we are doing our best to make sure you are safe and happy. We want you to be able to express yourself on Spaces, however, if you have clearly broken our community guidelines, your post will not be submitted and your account may be reviewed.