headspace

Elsternwick

Hours

  • Monday: 9:00am - 6:00pm
  • Tuesday: 9:00am - 5:00pm
  • Wednesday: 9:00am - 5:00pm
  • Thursday: 9:00am - 5:00pm
  • Friday: 9:00am - 5:00pm
  • Saturday: Closed
  • Sunday: Closed

headspace Elsternwick is a free or low cost service for young people aged 12-25 where they can access qualified youth mental health professionals. We have a multi-disciplinary team capable of responding to your needs, including general practitioners, psychologists, mental health social workers, art therapists, medical receptionists, drug and alcohol counsellors, and employment service providers.

You can self-refer to the service, or someone who cares about you can make the referral on your behalf. A mental health care plan is required to see one of our mental health professionals, but we can talk you through this process. We also have other workers and programs you can access without a mental health care plan. Please see the "Mental Health Services" in the More Information section below, or give us a call if you have any questions.

headspace Elsternwick is conveniently located near Elsternwick train station, with trams to the city and down to Carnegie running right past our door. There is loads of free street parking too.

We have disability access and can accommodate any mobility issues.

Hours

  • Monday: 9:00am - 6:00pm
  • Tuesday: 9:00am - 5:00pm
  • Wednesday: 9:00am - 5:00pm
  • Thursday: 9:00am - 5:00pm
  • Friday: 9:00am - 5:00pm
  • Saturday: Closed
  • Sunday: Closed

headspace Elsternwick is operated by Alfred Health. All headspace centres are funded by the Australian Government Department of Health. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, South Eastern Melbourne (South East Melbourne PHN).

Services

Mental Health Services

Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.

Sexual Health Services

Sexual health screenings on site or links to local services. 

Work & Study Services

Workers either on site or linked to the centre who can assist you with work or study opportunities. 

Youth Reference Group

A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.

Doctor (GP)

GPs can help with any physical health issues as well as issues related to sexual health, drug or alcohol use, relationship problems or feeling down or upset. Your centre may have a GP on site or links to one locally. 

Alcohol & Drug Services

Workers either on site or linked to the centre who can assist you with any alcohol or other drug issue. 

Youth Early Psychosis Program

A headspace early intervention program to improve the lives of young people, and their families, who are affected by psychosis.

Youth Programs

Centres have a range of programs and activities for young people. Just ask your centre what they have on. 

“As soon as I sought help, I suddenly realised that my anxiety was very treatable and that I wasn’t alone.”
- Charlie

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Positions currently available at headspace Elsternwick

General Practitioner/s, Part-time/Sessional

headspace Elsternwick is seeking enthusiastic and passionate General Practitioners who enjoy working with young people in a well being setting.

We are seeking a GP to work at least a session a week at headspace Elsternwick providing physical health, sexual health and mental health support to young people aged 12-25.

headspace Elsternwick offers a large multi-disciplinary private practitioner workforce and access to psychiatric registrars and psychiatrists.

If you would like to discuss this opportunity further, please call Kirsten Cleland - Manager on 9076 7500

For more information contact:

Name: Kirsten Cleland
Phone: (03) 9076 7500
Email: k.cleland@alfred.org.au

More information

Getting here

headspace Elsternwick is easily accessible by all public transport. No more than a five minute is needed when you take either of these options.

TRAIN

headspace Elsternwick is less than 300 metres from Elsternwick station on the Sandringham line. Come out of the station, (carefully) cross the road, and then turn right. Continue walking along Glenhuntly Rd until you see our green awning.

TRAM

The #67 tram goes straight along Glenhuntly Rd. It originates in Carnegie and terminates at Melbourne Uni (and back again). Along the way it goes along Swanston St, St Kilda Rd, Nepean Hwy, Brighton Rd, and Truganini Rd.

BUS

Lots of bus options will each get you very close to our centre.

216 and 219 buses come down Hotham St and stop of Elsternwick train station.

220 bus goes down Orrong Rd.

246 bus comes down Punt Rd and Barkly St, before turning into Glenhuntly Rd.

606 bus originates in Fisherman's Bend and hugs the bay as it goes through Port Melbourne, Albert Park, and St Kilda, finally terminating at Elsternwick train station.

623 bus from St Kilda to Glen Waverley goes along Glen Eira Rd, which is a short walk to Glenhuntly Rd. Heading down St Georges Rd is your best bet.

625 bus originates in Oakleigh and takes a lot of the back streets south of Glenhuntly Rd.

If in any doubt, just use Public Transport Victoria's Journey Planner.

 

Accessibility

headspace Elsternwick aims to be accessible for all young people.

We have wheelchair accessible ground floor consult rooms available on request.

We also have gender neutral bathrooms.

If there is anything you need to make your visit with us comfortable and enjoyable, please let us know.

Mental Health Services

headspace Elsternwick offers young people aged 12 to 25 access to mental health professionals for counselling and support.

To access our mental health services, just call up and speak to one of our friendly reception staff about the process. 

Our services are free or low cost, and we will ensure that your privacy and confidentiality are maintained and respected.

With a Mental Health Care Plan - a formal document completed with a GP - young people are able to access up to 10 Medicare funded sessions with headspace Elsternwick in any calendar year (Jan - Dec). 

 Please speak with one of our Access team if you are concerned about the possible cost of seeing a mental heath clinician.

headspace Youth Early Psychosis Program (hYEPP)

headspace Elsternwick offers free and confidential support for young people (and their families) who are experiencing, or are at risk of developing, psychosis.

The hYEPP service runs out of all headspace centres in the South-East region - Elsternwick, Bentleigh, Frankston, Dandenong, and Narre Warren - and includes outreach and social recovery services.

No formal referral is needed for you to get help from hYEPP. This means that you can refer yourself into the service.

If you feel you need our help and support, just pick up the phone and call up any of the centres listed above. 

For more information about hYEPP, please visit this link.

Doctor (GP)

If you are in need of a check-up, need a referral, or a mental health care plan, headspace Elsternwick can help.

Although we don't always have a doctor in the house, with a bit of planning you can make sure all of your physical and mental health needs are taken care of at headspace. And as long as you are covered by Medicare, all GP services will be bulk billed (which means you don't have to pay).

Dr. Jacinta Halloran can see you on Mondays and Tuesdays, 1230pm to 430pm.

For a check-up, simply make an appointment through headspace Elsternwick reception. If you need to see the doctor to get a referral or mental health care plan, please call up and ask to speak to someone from our Access team.

If you want to get your own Medicare Card, check this out for more info...

https://www.humanservices.gov.au/individuals/enablers/get-your-own-medicare-card-15-years- old  

Single Session Family Counselling

Sometimes it's not just you who could benefit from speaking to someone. At headspace Elsternwick we offer counselling sessions for the whole family to help work through any issues.

If you and your family - no matter how big or small - feel like you could use an intensive session, then please give us a call to talk about your options.

Family counselling at headspace Elsternwick is designed to be for only one session (although you can come back if you want), which is why we make it 2 hours long.

Other Services

ART THERAPY

headspace Elsternwick offers individual and group art therapy sessions to assist in mental health recovery through creative expression.

Our art therapist, Sarah Kipnis, is available at headspace Elsternwick Tuesdays and Wednesdays, and every second Monday, 9am to 5pm.

To make a booking, just phone our reception and ask to speak with one of our Access team.

There is no cost for headspace clients to see Sarah or participate in one of her amazing groups.

 

ALCOHOL AND OTHER DRUG COUNSELLING

If you find that you're using substances like alcohol, marijuana, or amphetamines so much that they're preventing you achieving what you want, then headspace Elsternwick might be able to help.

Rene de Sant'Anna, alcohol and drug counsellor from Odyssey House, is available for appointments on fortnightly Wednesdays, 10am to 4pm. 

To make an appointment, just call up and ask to speak to a member of our Access team who will be able to help. There is no cost for headspace clients for appointments with Rene!

If coming in on a Wednesday is out of the question, please still call, and we can arrange a referral for you to speak to someone on a more convenient day.

 

EDUCATION AND EMPLOYMENT SUPPORT

Need help with putting resume together? Want to get some practical tips searching for a job? Want to get job-ready?

Then headspace Elsternwick might be able to help with our vocational service.

Chris from Sign For Work is in our centre every second Thursday from 1pm to 4pm. There is no cost for headspace clients to meet with Chris.

Appointments can be made through reception.

 

How much?

Clinical services at headspace Elsternwick are funded through the Medicare system. This means you can get free or low-cost mental health services.

In order to qualify for this, you must consult your GP about obtaining a Mental Health Care Plan (MHCP). This will allow us to bulk bill (either partially or fully) up to 10 clinical sessions with a psychologist for you in the calendar year.

If you are coming to headspace Elsternwick by yourself and you do not have an income, or if your family has a Health Care Card, clinical services will be free. If this circumstances don't apply to you, we will ask you to pay for the gap that Medicare doesn't cover. This is around $30.

If you do not have a Medicare card, or do not wish to utilise a MHCP, there is the option to pay for sessions which can be arranged with the centre staff.

In the event you are not eligible for Medicare support, or have already utilised your 10 sessions available through a MHCP this year, please contact us to discuss options. 

Non-clinical services (e.g. art therapy, alcohol and other drug counselling, etc.) are free for existing headspace Elsternwick clients.

hYEPP services do not require a MHCP or Medicare coverage.

For more information on how to get a Medicare Card and your eligibility please visit this link:

https://www.humanservices.gov.au/individuals/services/medicare/medicare-card

Information about Medicare for visitors to Australia can be directly accessed via this link:

https://www.humanservices.gov.au/individuals/services/medicare/reciprocal-health-care-agreements

For more information on how to get a Health Care Card and your eligibility please visit this link: 

https://www.humanservices.gov.au/individuals/services/centrelink/health-care-card

If you have any questions about this process or would like further information please contact us to discuss with one of the friendly headspace Elsternwick staff.

Our Staff

If you ever need to turn to headspace Elsternwick for some help and support, there are a number of friendly staff members you may come in contact with.

Ensuring that headspace Elsternwick keeps running and is able to provide the services that we do, we are always dependent on…

Kirsten Cleland - Manager
k.cleland@alfred.org.au

Gabriele Jug - Practice Manager
g.jug@alfred.org.au

You might need to make a doctor’s appointment to get a check-up or to get a Mental Health Care Plan. If that’s the case, then this is who you’ll see…

Jacinta Halloran - General Practitioner @ Elsternwick
Rob Kielty - General Practitioner @ Bentleigh

For whatever reason you’re contacting headspace Elsternwick, the friendly voice on the other end of the line will belong to one of…

Olivia Walder – Receptionist
Christina Anagnostopoulos – Receptionist

If you’re contacting headspace Elsternwick for some mental health support, the first step is to participate in a brief phone chat. This is called ‘access’ and it’s where we are able to determine what kind of support you need. During this step, you’ll be most likely chatting with…

Jessica Hieger -Access
Pauline Brophy – Access
Lisa Gundish – Access
Catherine Keen – Access

After this, you might like to make an appointment to come in and speak to someone face-to-face. At headspace Elsternwick, we can offer service responses for a range of issues, so you’ll most likely be meeting with one of these skilled, professional, and – above all – friendly people…

Olympia Athanasopoulos – Clinical psychologist
Rene de Sant'Anna – Alcohol and Other Drug counsellor
Toula Filiadis – Mental Health Social Worker
Tanya Grunfeld – Clinical psychologist
Simone Kaplan - Mental Health Social Worker
Sarah Kipnis – Art Therapist
Annette Krastins - Psychologist
Tess McGrane – Family Therapy Clinician
Priyanka Malhotra - Psychologist
Noah Mankowitz – Psychologist
Paul Northway – Psychiatrist
Christopher Trewavas - Clinical Psychologist
Caroline Weinstein – Clinical Psychologist
Jessica George - Clinical Psychologist
Clare Lincoln - Psychologist
Lindsay Moncrieff - Credentialled Mental Health Nurse & Nurse Practitioner
Samantha Tabak - Clinical Psychologist

Lastly (but not leastly), you might be contacting us to see if we can speak at your school or attend a community event. At headspace Elsternwick we are very committed to getting out into the community and increasing mental health literacy and help-seeking practices. That task falls to…

Sam Loy – Community Engagement
s.loy@alfred.org.au

If you need someone to talk to, call headspace Elsternwick on 9076 7500.

 

Youth Advisory Committee (YAC)

headspace Elsternwick is currently looking for new members for the Youth Advisory Committee.

If you are between the ages of 16 and 25 and interested in joining, please fill in this form here and we will be in contact. 

Please note, the Youth Advisory Committee is a volunteer commitment, but comes with numerous benefits.

2019 poster

 

For schools and organisations

headspace Elsternwick is available to attend your school or organisation to present information regarding mental health,  help-seeking, and headspace services.

If you would like us to provide your students with an informative and engaging presentation, or speak to your staff about referral processes and service pathways, then please fill out one of the following online forms.

For a presentation to students at schools and other educational institutions, make a booking request here.

For a presentation to school staff, make a booking request here.

For a presentation to service providers and community groups working with young people, make a booking request here.

 

Feedback from previous bookings:

"I work with many guest speakers in my teaching role and found Sam to be one of the most engaging speakers that I have worked with due to his ability to relate to the audience in a relaxed and thoughtful manner." - Holmesglen Moorabbin, 2015.

"It was really interesting and engaged the girls well...(they) loved the interactive nature of the presentation." - Melbourne Girls Grammar, 2015.

"The session...was extremely powerful, thought provoking and informative." - Bialik College, 2015

eheadspace

If you're not feeling up to coming in to headspace Elsternwick in person or are unable to do so, please consider registering for eheadspace, which provides online and telephone mental health support.

eheadspace is staffed by committed mental health professionals who are able to support you with short-term interventions.

Check out the service here.

PLEASE NOTE - eheadspace is not a crisis service. If you are in need of emergency assistance, please call 000 immediately, or a crisis support service: Lifeline - 13 11 41 and online, or Kid's Helpline - 1800 55 1800.

headspace School Support

headspace School Support provides localised support to secondary schools affected by suicide.

The service is flexible and is designed to respond to the individual needs of schools and school communities. Support is provided by working with relevant education bodies, local headspace centres and other service providers.

Call us on 1800 688 248 or email schoolsupport@headspace.org.au

Please note office hours are 9am - 5pm, Monday to Friday. Calls and emails received outside these hours will be attended to on the next working day.

To learn more visit the website here.

School Disengagement Screening Tool

Developed in between headspace Elsternwick and Bentleigh, School Focused Youth Services, and the Education Engagement Partnership, the School Disengagement Screening Tool assists in establishing action-orientated, objective conversations about school disengagement.

It is designed to be interactive and encourage student, parent and school staff to develop an agreed upon understanding of how school disengagement impacts each individual student.

The School Disengagement Screening Tool can be used to:

  • identify where students are on the continuum of engagement to disengagement;
  • identify school-based and external factors impacting on school engagement;
  • focus conversation and action within a wellbeing or School Support Group meeting; and
  • refer to external agencies.

You can access the School Disengagement Screening Tool here.        

Donate

headspace Elsternwick welcomes financial donations to assist in the provision of non-clinical services and community engagement events.

If you would like to donate specifically to headspace Elsternwick, please contact Sam Loy (Community Engagement) via s.loy@alfred.org.au

If you would like to donate to headspace National, please follow the link at the top of the page.