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  • Monday: 9:00am - 5:00pm
  • Tuesday: 9:00am - 7:00pm
  • Wednesday: 9:00am - 5:00pm
  • Thursday: 9:00am - 7:00pm
  • Friday: 9:00am - 5:00pm
  • Saturday: Closed
  • Sunday: Closed


headspace Maitland is currently providing services in person and via phone to help contain any potential spread of COVID-19. Face Masks are mandatory when visiting the centre. Please stay home and get tested even if you have mild COVID-19 symptoms such as a runny nose or scratchy throat.  

headspace Maitland is a confidential service for young people aged 12-25 years. We offer a range of services and supports for young people who are experiencing a tough time or are worried about drug and alcohol use, mental and physical wellbeing, sexual health and more. Our services are free or low cost. Our intake team are available after working hours on Tuesdays and Thursdays from 9am-7pm.


  • Monday: 9:00am - 5:00pm
  • Tuesday: 9:00am - 7:00pm
  • Wednesday: 9:00am - 5:00pm
  • Thursday: 9:00am - 7:00pm
  • Friday: 9:00am - 5:00pm
  • Saturday: Closed
  • Sunday: Closed

headspace Maitland is operated by Samaritans Foundation. All headspace services are funded by the Australian Government Department of Health and Aged Care. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, Hunter New England and Central Coast (HNECC LTD).


Get tips on how to prepare your resume and present for interviews. Find out about local employment opportunities (full time, part-time, or casual).

GPs can help with any physical health issues as well as issues related to sexual health, drug or alcohol use, relationship problems or feeling down or upset. Your centre may have a GP on site or links to one locally. 

Workers either on site or linked to the centre who can assist you with any alcohol or other drug concern.

A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.

Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.

Sexual health screenings on site or links to local services. 

Workers either on site or linked to the centre who can assist you with work or study opportunities. 

Centres have a range of programs and activities for young people. Just ask your centre what they have on. 

“As soon as I sought help, I suddenly realised that my anxiety was very treatable and that I wasn’t alone.”
- Charlie


Jobs and volunteering

Positions currently available at headspace Maitland

Salary: Voluntary position

Our Youth Reference Group (YRG) are a collective of passionate young volunteers who play a big role in how headspace Maitland is run and engaging our local communities, including:

  • Organising and joining in on headspace and local youth events
  • Advocating and providing a voice for young people
  • Making meaningful decisions that have real impact
  • Being part of the headspace team 
  • Learning lifetime skills

Are you aged between 12-25 and want to have input with young people and mental health?
The YRG have monthly meetings and are involved in how our Centre is run, which staff we hire and both design and run events.

If this sounds like something you're interested in complete the EOI form. 

Relevant applicants will be contacted to have a yarn and provide further detail about commencement of YRG after submission of EOI. 

For more information contact:

Name: headspace Maitland
Phone: (02) 4931 1000
Email: headspaceMaitland@samaritans.org.au

Apply now

headspace Maitland offer free youth health services for young people aged 12-25 years. We employ a multidisciplinary team of psychologists, counsellors, youth workers, GPs and other staff to support the health and wellbeing of young people with a focus on mental health.

Working as a member of the headspace team offers GPs the opportunity to provide bulk-billed services to young people as part of a collaborative and holistic model of care, in an environment that encourages the development of ongoing and therapeutic relationships with clients and multidisciplinary case consultation.

Samaritans Foundation is the lead agency for 3 headspace centres in Maitland, Kempsey, Taree & a headspace Satellite Centre in Cessnock. As a member of our headspace team you will receive ongoing support available as part of a large not for profit organisation that operates across HNECC PHN & North Coast PHN regions.

If you are a GP interested in joining a multidisciplinary and supportive team with an interest in mental health and working with young people please contact Alicia Southwell, alicia.southwell@samaritans.org.au

For more information contact:

Name: headspace Maitland
Phone: (02) 4931 1000
Email: headspacemaitland@samaritans.org.au

Apply now

Salary: Voluntary

Family and friends reference group members contribute ongoingly to and improvement of headspace Maitland service provision. 

The headspace Maitland Family and Friends Reference Group is made up of a diverse group of people with lived experience of supporting a young person or people, including those who have experienced mental health and adolescent challenges.

Members have the oppourtunity to be involved in:

  • Local and national projects 
  • Provide feedback in relation to headspace services and organisational representation
  • Resource development 
  • Education and training for both staff and young 
  • Marketing promotion and community awareness 
  • Policy advocacy 


Contact Aidan Jurd, Community Awareness and Engagement Officer to have a yarn about becoming a member. 


For more information contact:

Phone: 0436 639 542
Email: aidan.jurd@samaritans.org.au

Salary: Sub-contractor

headspace is the National Youth Mental Health Foundation providing early intervention mental health
services to 12-25 year olds, along with assistance in promoting young peoples’ wellbeing. This covers four
core areas: mental health, physical health, work and study support and alcohol and other drug services.

Psychologist, Social worker, Occupational Therapists - headspace MBS Private Provider will work as an integral member of the headspace Maitland team to provide high quality, evidence-based psychological services to young people aged between 12 to 25. The position sits within a multidisciplinary team that is committed to enhancing the well-being and mental health outcomes for
young people.

As a subcontracted headspace MBS Private Provider your income will be derived directly from Medicare Billings so you will need to be eligible to provide services under the Medicare Benefits Scheme (MBS - Better Access). 


What are the Benefits!

  • Flexible work days between 1 - 4 days weekly, scheduled around your commitments and contract.
  • Administrative support, including management of client billing and appointment bookings.
  • Working with, and having the support of a friendly multi-disciplinary team
  • Daily case reviews
  • Access to clinical support and supervision
  • Paperless practice with IT support
  • Ongoing referral base
  • Lead Agency, Samaritans, with extensive experience in the Mental Health sector and youth services

Apply now

To apply please email a copy of your CV and a cover letter outlining your suitability to alicia.southwell@samaritans.org.au or contact us if you would like any further information on (02) 4931 1000.


For more information contact:

Name: headspace Maitland
Phone: (02) 4931 1000
Email: alicia.southwell@samaritans.org.au

Apply now

Practice Support Officer

1x Part-Time 4 day week (64 hours per fortnight) 8.45am – 5.15 pm ongoing

1x maternity relief 3 day week until 31st July 2023


This position will be responsible for the efficient operation of the headspace Maitland ‘front end’ reception and primary care GP practice. You will be the first point of contact for a range of young people 12- 25 years, including those who may be experiencing mental health problems.

You will also

  • Organise appointments
  • Engage and liaising with GPs and Allied Health Professionals
  • Collect client Minimum Data Set (MDS)
  • Monitor and record vaccine fridge temperatures twice daily,
  • Liaise with Medicare, IT contractors and process online MBS billings, data entry and performing various administrative duties.

Essential Criteria

  1. High level of computer literacy and the use of appointment software and databases
  2. Excellent computer skills (MS Word, Access, PowerPoint, Excel, internet, email, publishing and appointment software).
  3. Demonstrated understanding and commitment to confidentiality principles.
  4. High level of organisational skills, with the ability to prioritise work, multi-task, meet deadlines and respond to requests at short notice.
  5. Demonstrated ability to respond to difficult and/or stressful situations in a calm, sensitive and professional manner.
  6. Sound knowledge of medical software, the Medicare system and processing of online Medicare payments is preferable.

To be successful in this role you will need to be confident, friendly and approachable with previous reception and administration experience, preferably in a medical setting.

For more information contact:

Phone: (02) 4931 1000
Email: alicia.southwell@samaritans.org.au

Apply now


Our headspace Maitland/Cessnock teams are a multidisciplinary team of professionals providing support to young people in the Hunter region.

Our team are high energy, hardworking and innovative and we are united by our passionate pursuit of best practice!

We are looking for a positive and proactive individual, who will enjoy working in a fast-paced environment, to join our dynamic team. At Samaritans, we focus on developing strengths and you will be well supported to pursue your personal and professional goals.


Part time, 3 days per week, 9:00am-5:30pm, $46-$49/hr

The Clinical Lead for headspace Maitland/Cessnock has the responsibility for co-ordinating the clinical service delivery for young people aged 12 – 25 years accessing headspace Maitland and headspace Cessnock satellite centre. This involves working in conjunction with a team of co-located, salaried and privately contracted clinicians within a clinical governance framework. This role is primarily located at headspace Maitland site with coverage required on site at the satellite service at Cessnock.

The Clinical Lead will monitor clinical service quality and clinical outcomes, reporting on the client systems of headspace Maitland. Understanding and maintaining Clinical Governance, policies and procedures is integral to this role. Providing clinical supervision to headspace salaried intake staff across both sites is required.

Success Factors 

  1. Tertiary degree in Psychology, Social Work, Nursing, Occupational Therapy or similar as well as substantial work experience in child and adolescent mental health settings
  2. Eligibility for membership of relevant professional association or membership of registration body or working towards same
  3. Demonstrated evidence based clinical skills in assessment and working with young people and their families/carers in a mental health and/ or drug and alcohol setting
  4. An understanding of the needs of young people with a mental illness, including engagement with the mental health service system.
  5. Ability to advocate for improved accessibility for young people across a number of service systems
  6. Ability to provide effective leadership and multi-disciplinary teamwork skills in relation to the management of risk within a youth mental health setting
  7. Ability to develop, manage and monitor performance outcomes for programs and activities
  8. Ability to provide formal and informal clinical supervision to staff that incorporates self - reflection and development.
  9. Highly developed interpersonal, public relations and communication skills, including sound oral and writing skills.
  10. An understanding of and commitment to Child Protection legislation and OH&S principles

You must also have a current First Aid Certificate, Driver’s Licence, WWCC, NDISWC & COVID digital certificate including BOOSTER. 

We offer

  • Parental Leave (14 weeks + paid super contributions)
  • Salary Packaging
  • Access to Fitness Passport gym membership
  • Career and development opportunities
  • Payroll giving programs
  • The opportunity to work within an innovative, collaborative team environment
  • Progressive organisation with a focus on advocacy and social justice


For more information contact:

Phone: (02) 4931 1000
Email: alicia.southwell@samaritans.org.au

Apply now

headspace Maitland provides a unique setting for clients and staff, offering a relaxed environment for young people (aged 12 – 25 years) and their families.  


The Therapeutic Counsellor will work within a multidisciplinary team to provide ongoing therapeutic counselling, treatment and support to young people, develop and maintain appropriate referral pathways, and work with other services in the Primary Care setting. This role seeks to address mental illness and is inclusive of all gender orientations, cultural considerations and socio-economic demographics. 

Why work with us?  

Our team are the heart of what we do here at Samaritans. You’ll have access to the following great benefits: 

  • Parental Leave (14 weeks + paid super contributions)  
  • Attractive salary packaging options 
  • Fitness Passport corporate gym membership 
  • Career and development opportunities 
  • The opportunity to work within an innovative, collaborative team environment 

THE IDEAL CANDIDATE Will be experienced and able to demonstrate their ability to work holistically with young people with mental health and drug and alcohol issues including indigenous, refugee and CALD and low socio-economic backgrounds.  

Provide focused therapeutic counselling and psychological interventions to young people using evidence-based practice, utilising your experience in therapeutic work. and be passionate about advocating on behalf of young people.   


  • Tertiary qualifications in Counselling, Social work, Psychology, Nursing, Occupational Therapy or similar 
  • Medicare Benefit Schedule (MBS) accredited and registered provider ie. AHPRA, AASW, AOT
  • Minimum 2 years’ experience in providing therapeutic interventions to support young peoples mental health, as well as their carers and families
  • A demonstrated understanding of mental health assessments, referrals, and coordination of care for young people 
  • Experience working independently in regional areas 
  • Valid Driver’s License, First Aid Certificate, NDIWC, WWCC & COVID vaccination evidence including booster.  

For more information contact:

Phone: (02) 4931 1000
Email: alicia.southwell@samaritans.org.au

Apply now

More information

headspace Maitland can be found at 73 Elgin Street, Maitland, across the road from Maitland Public School's playground. Once you enter the front of the building, you can choose the stairs or the lift to get you to the first floor of the building. 

The service is wheelchair accessible via Elgin Street using the ramp at the front of the centre. 

Street parking is available but limited on Elgin Street. There is plenty of free parking space available at Maitland Station, which is located 270 meters from the centre. Bus stops are also located at Maitland Station and time routes and timetables can be found using the Hunter Valley CDC site. 

The easiest way to get support with headspace Maitland is to have a chat to one of our intake team on the phone. You can do this by calling 4931 1000 between 9am - 4.30pm to book an appointment with the intake team. Appointments will be available on Mondays, Wednesdays and Fridays, 9am and 5pm, Tuesdays and Thursdays between 9am - 7pm. You can also ask a family member, friend, or someone you trust to call for you, or make a referral for a friend or family member yourself. Please note, we are a voluntary service. 

On your first appointment, we'll ask you to fill out a registration form, and a survey on the ipad or via your phone using the QR code upon arrival. You'll then meet one of our intake officers who will have a longer chat with you about how you're going and how we can help. This usually lasts around 45 mins to an hour. We'll then make a plan with you for support. For some of our counselling options, you'll need a Medicare card in order to access sessions under a Mental Health Care Plan. To apply for a Medicare card, go to: bit.ly/medicarecard. If you don't have a Medicare card, you can call us to discuss options. 

Our flyer explaining what to expect at headspace Maitland can be found here.

We're collecting info about the activities, social groups and events that we run at headspace Maitland. Have something to say about one of our events that you attended? Let us know what you thought by clicking here.

Our Staff

We have a dedicated team of friendly, welcoming staff who you can talk to about what’s going on in your life in a confidential, non-judgemental environment. Coming to see us is free, and you can phone us, email us or just come in. You can also ask your parents, a health worker or case manager to refer you. If you would like to book an appointment or ask a question call (02) 49 311 000 or send an email to headspacemaitland@samaritans.org.au if you would like to refer a young person you can find our referral form here.


These guys will be your first port of call! After booking an appointment with headspace you will have a meeting with one of our amazing Early Intervention Mental Health Clinicians. They will listen to what’s going on and talk to you about what help is out there.


headspace Maitland has a diverse range of counsellors for young people to see. They range from psychologists to social workers to occupational therapists. We have both male and female counsellors for young people to speak with.


We offer bulk billed medical services for young people. 

  • Dr Rob is available from 9am Thursdays

Team Photo Maitland

For a full list of services check out our What's on Poster or click here to download and print a copy of our pamphlet. 

Aboriginal and Torres Strait Islander Youth Services

Todd is our Aboriginal psychologist and is available by appointment for counselling and support.

Alcohol and Other Drugs

Betty provides support for young people who would like to quit or cut down on their alcohol or drug use. She is at headspace Maitland every second Wednesday.

Adolescent and Family Counselling

Les and Alyssa offer counselling and support that can help with a variety of issues including, disagreements of family rules and expectations or disruptions to family life due to separation, divorce, loss or other trauma.

Therapeutic Family Caseworker

Taipu assists families where young people are experiencing mental health problems. This may also include domestic violence and alcohol and other drug support. 

Services Australia 

Luke from Services Australia joins us every second Wednesday to support young people with government services and payments. He can assist you with things like Youth Allowance, Medicare, Child Support and Job Seeker.


Other Services

headspace Maitland is connected to a range of outside services and providers in the Hunter and Upper Hunter region:

If you would like to refer a young person you can find our referral form here. Please fill out the details and email to headspacemaitland@samaritans.org.au or fax (02) 49311 060.

To book an appointment or ask a question feel free to call out friendly reception staff on (02) 49 311 000. Please note that phone referrals will only be taken between the hours of 9:30 am and 4:30 pm

headspace Maitland can be booked in to attend  your event, school or service by filling in this request form.

In order to help us best suit your needs please note the following:

  • We need at least 3 weeks notice of events and presentations.
  • We may not be able to meet your request within the timeframe due to prior commitments.
  • If you need to cancel an event or presentation, please advise us 1 week before.
  • It may take 10 days for a staff member to process and get back to you.

At headspace Maitland we believe that youth participation is fundamental to the delivery of quality services for young people. We aim to provide young people with opportunities to meaningfully participate and collaborate in our daily operations, structure and services.

Youth Reference Group

Our Youth Reference Group(YRG) meets up every three weeks to discuss all that happens at headspace Maitland. Our dedicated members come along to an array of community events such as Youth Rockin' the Black Dog, Groovin the Moo, The ARAFMI Walk of Pride and National Youth Week to advocate for headspace.

Wanna join the team? We are always looking for new members! If you're aged between 12 and 25, live in the Maitland and Upper Hunter region and are passionate about promoting good mental health and wellbeing to young people then:

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Some of the crew!

All 4 One

All 4 One is a monthly social support group for same sex attracted, intersex and gender diverse young people or young people who are questioning their sexual or gender identity and friends and allies of the LGBTIQ+ community. It is a chance to meet like minded people, hang out and create a safe space. We regularly host events for young people interested in getting involved too! Give us a call on 4931 1000 for more info! Download a copy of our flyer here.



Motivation Monday youth groups

Every Monday we host youth groups that are catered for young people aged between 12-25. These youth groups are centered around educating young people about the easy, quick, cheap and do-able ways to look after yourself. Whether it be cooking classes, slime making, art creating, yoga or sports - We got you! If you are a young person or you know of any young people who you reckon would benefit from this, give us a call on 4931 1000 or email headspacemaitland@samaritans.org.au to find out what we've got in store. Alternatively, check out our facebook page for more regular updates.