headspace Narre Warren provides FREE services to young people aged 12-25 needing mental health, general health, drug, alcohol, education and employment support. We have wheelchair access and free parking located nearby. We accept self-referrals, but a mental health care plan is required to see one of our health professionals. To make an appointment please give us a call during opening hours or request a call back by clicking on the link HERE .
The current wait time to see a clinician is 3-4 weeks . While you wait, feel free to check out some useful headspace resources:
Please be aware that our phone lines will be open from 11am. If your referral is of an urgent nature, please contact Psychiatric Triage Service on 1300 367 968 or attend your closest Emergency Department. Alternatively, can also email us by clicking on the call back link.
headspace Narre Warren is operated by EACH. All headspace services are funded by the Australian Government Department of Health. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, South Eastern Melbourne (South East Melbourne PHN).
Mental Health Services
Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.
Sexual Health Services
Sexual health screenings on site or links to local services.
Work & Study Services
Workers either on site or linked to the centre who can assist you with work or study opportunities.
Youth Reference Group
A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.
GPs can help with any physical health issues as well as issues related to sexual health, drug or alcohol use, relationship problems or feeling down or upset. Your centre may have a GP on site or links to one locally.
Alcohol & Drug Services
Workers either on site or linked to the centre who can assist you with any alcohol or other drug issue.
Youth Early Psychosis Program
A headspace early intervention program to improve the lives of young people, and their families, who are affected by psychosis.
Centres have a range of programs and activities for young people. Just ask your centre what they have on.
Jobs and volunteering
Positions currently available at headspace Narre Warren
headspace Allied Health Providers Wanted , Part-time/Sessional & Full-time
Salary: Medicare Benefits Scheme
Want to work for headspace Dandenong and Narre Warren? Join our Allied Health Workforce!
headspace Dandenong and Narre Warren are currently looking for qualified allied health providers registered with Medicare, to work with young people aged 12 to 25 from our Narre Warren and Dandenong Centre.
Benefits of working for headspace Narre Warren and headspace Dandenong:
- Flexible work days and hours scheduled around your commitments
- Administrative support, including billing and appointment bookings;
- Work alongside a friendly and experienced multi-disciplinary team;
- Receive support from senior clinicians; and
- Work in a new and modern facility
headspace Narre Warren and Dandenong opening hours:
- Mon 9:30am – 4:30pm
- Tue to Fri 10:00am – 6:00pm
- Sat 9:00am – 2:30pm
Want to know more?
- FAQ's for AHP's CLICK HERE
For more information contact:
Name: Christina Molina
Frequently Asked Questions About headspace Narre Warren
Frequently asked questions about headspace Narre Warren
1. Who are we?
headspace is a youth mental health foundation that provides early intervention mental health services to 12 - 25 year olds, along with assistance in promoting young people’s wellbeing over 4 core areas: mental health, physical health, work and study support and alcohol and other drug services. headspace is a safe, youth friendly and confidential service, and we aim to help give people the skills to manage their symptoms so that they can live a happy and healthy life.
2. What can headspace Dandenong and Narre Warren help me with?
headspace Dandenong and Narre Warren have a number of professionals here to help support you in the best way possible. Young people can come to Dandenong and Narre Warren headspace and see counsellors, mental health social workers and occupational therapists, psychologists, doctors, nurses and more! We can support you in a number of ways and for all sorts of problems including (but not limited to) if:
- You are having trouble at home
- You are feeling down or upset
- You are feeling anxious or worried
- You are feeling nervous all the time
- You are having trouble managing your anger
- You are questioning your gender or sexuality
- You are having trouble with friends and/or relationships
- You are being bullied at school
- You are looking for employment
- You are having trouble with your medication
3. How much does headspace cost?
headspace Dandenong and Narre Warren is a FREE service. If we don’t have a service available at our centres, we will help you look for other free services or services that are low cost. headspace is covered by Medicare and we only require you to bring your Medicare card to your first appointment. Don’t worry if you are unable to access this card! We will sort this out upon your initial visit to headspace.
4. Do I need to make an appointment?
Most young people will make an appointment before coming into headspace, however at headspace Dandenong and Narre Warren you can also drop in without an appointment. One of our friendly intake workers will see you if they are available. headspace Dandenong and Narre Warren will usually have one intake worker available each day, on each site, so that you can get the support you need at the right time.You can also call us to make an appointment on 1800 367 968. Other people can also make an appointment for you on your behalf if you are not comfortable to do so yourself. Some of these people can be a family member, friend, GP or school counsellor. Our opening hours for both centres are as follows:
- Monday: 9:30am - 4:30pm
- Tuesday: 10:00am - 6:00pm
- Wednesday: 10:00am - 6:00pm
- Thursday: 10:00am - 6:00pm
- Friday: 10:00am - 6:00pm
- Saturday: 9:30am - 2:30pm (every second Saturday)
If you are not ready to come into our centre for an appointment, our free and confidential online support may be of benefit to you. https://www.eheadspace.org.au is a free online service for young people where you can talk to a trained professional on anything that is going on for you. This is a really great first step to accessing support if you are not ready to see a counsellor in our centre. eheadspace offers free web chat, email or phone conversations to young people and their family between 9am - 1am.
5. What do I do if I need help in an emergency?
At headspace Dandenong and Narre Warren, we understand that things can happen for young people that may be distressing. This could include thoughts of wanting to hurt yourself, or thoughts of suicide. If this is going on for you - attend the nearest emergency department which are located at:
- Dandenong emergency Department - 135 David St, Dandenong VIC 3175
- Casey Hospital Emergency Department - Casey Hospital, 62-70 Kangan Dr, Berwick VIC 3806
- Or call the Psychiatric Triage Service on 1300 369 012 for 24 hour mental health emergency support.
6. Your confidentiality.
When you talk to someone at headspace, what you say is kept confidential. This means that nothing you say can be passed on to anyone else without your permission. We also won’t tell your parents or carers any information about you accessing our service unless you want us to. However there are a couple of exceptions. If we are seriously worried about your safety or the safety of others, we - by law- try to keep everyone safe. This means that we might have to share these concerns with someone else and break this confidentiality to help keep you or others safe.
7. Do I need a referral to come to headspace?
You don’t need a referral to see one of our intake workers. The intake worker will speak to you regarding the services we can offer based on what you need. A mental health treatment plan may need to be created so you can access our ongoing counselling services.
8. What is a mental health treatment plan?
A mental health treatment plan provides the community with up to 10 counselling services under the “Better Access Mental Health” initiative. A MHTP is developed between yourself and your doctor. Our intake clinician will give you step- by- step instructions on how to get one. If you don’t have a doctor, our intake clinician will speak to you regarding other options. At headspace Dandenong and Narre Warren, all your MHTP counselling sessions are FREE.
9. What happens in my first appointment with an intake worker?
When you first visit out centre, you will have a chat with an intake worker about what is happening in your life. The intake worker will ask you some questions about what has been going on and will try to work out a plan that will best support your needs moving forward. We encourage you to also be a part of the planning process so that you feel comfortable with the decisions being made for your care.
10. Is headspace a LGBTIQ friendly place?
Absolutely! We support many young people with various gender identities and sexual preferences. Everyone is welcome at headspace regardless of gender, race or sexuality.
11. Do you have supports for my family as well as myself?
We sure do! We have lots of resources for families and friends at our centre.
We also do family and friends support or counselling if needed and we have a great carer support worker in our team who works with the parents and carers of the young person accessing headspace.
12. If I’m not connecting with my clinician is it okay if I see someone else?
Absolutely. If you are finding that you are not connecting with your clinician you are more than welcome to see someone else at our centre. You can do this by either asking an intake worker to link you with another clinician, you can see our friendly peer support workers who can also help link you with another clinician, or you can ask reception to book you in with someone else. There are many options on how this can be done. Don’t be afraid to ask!! Our most important priority is that you are seeing someone you feel comfortable with and who will be the best person to help support you through your journey.
13. Why do I need to fill in an IPAD when I come to headspace?
Each survey you fill out goes to the clinician you are seeing so that they have an idea of how you have been feeling before seeing you in session. Filling out the survey also helps us with our funding so that we can keep providing a free service to the community that supports young people.
14. I cannot make it to my appointment or I do not want to come to my appointment.
That’s okay! We would love it if you could call us on 1800 367 968 and let us know in advance! We can also help you rebook your appointment at the same time.
15. Can I bring a friend with me to my appointment?
If you feel more comfortable with a friend, parent or carer in the room, this is okay! Whatever makes you feel comfortable is what we will support.
16. If I have feedback who do I speak to?
We always love getting feedback from our clients, parents or carers. Both the good and the bad as this is what helps to make our service the best that it can be for young people. We have feedback forms on the table in our waiting room. This can be completed and put in our confidential box at reception. You are also welcome to ask our reception staff for a feedback form if there is none available to you. Our peer support workers have also created a story space template to help capture young people’s stories during their time at headspace. This is another great resource you can use to help capture any feedback you may have for our service.
17. I would like help but I am not ready to come in yet. What can I do?
If you are not ready to come into our centre, you can access our online counselling support at https://www.eheadspace.org.au . This website offers free web chat, email or phone conversations to young people and their family between 9am - 1am.
18. What is a peer support worker?
A peer support worker is a young person with a lived experience of a mental health challenge, who uses their experience to help support others going through a tough time. We have 3 peer support workers across our centres who can help support you during your time at headspace.
- Peer support workers can help answer any questions you may have about headspace.
- You can see a peer support worker one on one at headspace while you are linked in with one of our clinicians.
- Peer support workers will attend your sessions with you if needed and will be an advocate for your health and wellbeing.
- A peer support worker offers non clinical support, whereby they can help you work on goals and support you through the challenges you may be facing.
Thank you to headspace National and headspace Campbelltown for their support in the development of this document. To download a printable copy of our FAQ's document CLICK HERE
Donations & Fundraising
Are you considering running a fundraising event for headspace Narre Warren?
Donation to headspace Narre Warren can be made via our GoFundraise account
Or if your school, club or workplace are interested in running a fundraising event for headspace Narre Warren then we would like to hear from you.
Donations and fundraised money help support local health promotion and community awareness initiatives which:
- Encourage early help seeking
- Improving the mental health literacy
- Raise awareness about local headspace services
- Involve local youth in awareness raising projects
Community Engagement Support
headspace Narre Warren loves getting out and about in the community, delivering education and attending events. If you would like headspace Narre Warren to come to your school or organisation please fill out our Online Request Form below. Due to reduced capacity, we may not be able to say yes to every request. We will aim to reply to your request within 5 working days upon receiving your online request form.
- Anxiety (45 mins) - Covers: types, signs, self-care and support available. Suitable for young people aged 12-25
- Bullying (45 min) - Covers: types, signs, self-care and support available. Suitable for young people aged 12-25
- Depression (45 min) - Covers: types, signs, self-care and support available. Suitable for young people aged 12-25
- headspace Services (15 mins) - Covers: our services and how to access them. Suitable for workers supporting young people aged 12-25
- Mental Health and Sports (15 min) - Covers: the importance training both our minds and bodies. Suitable for sports athletes aged 16-25
headspace Centre Tours:
- headspace Narre Warren Tour (15 mins) - Covers: site tour, services we offer and how to access them. Suitable for groups of 5-15 people
headspace promotion table:
- Supervised event table (1-4 hours) - Includes: handouts and fun games. Suitable for health, education and employment events
headspace Education Packs:
- Resource packs - Include; headspace Fact Sheets; posters; brochures. Suitable for Schools, TAFE's, Universities, and Sports Clubs (Limited stock)
To submit a headspace Narre Warren community engagement request, please complete our Online Request Form.
Programs and Groups
headspace PRIDE: Provides - LGBTI+ Social Group - The second Friday of each month starting on May 10th. For more information or to register your interest click on the Group Flyer.
Tuning in to Teens: Covers - Emotionally Intelligent Parenting - Every Tuesdays for 6 weeks starting on 21st of May from 9:30am to 11:30am. For more information or to register your interest click on the Program Flyer.
Introduction to headspace Narre Warren
- headspace Narre Warren brochure CLICK HERE
- Frequently Asked Questions about headspace Narre Warren CLICK HERE
- Young Person Welcome Pack CLICK HERE
- Friends & Family Welcome Pack CLICK HERE
- eheadspace (online counselling) CLICK HERE
- Suicide Postvention resources CLICK HERE
Education and health promotion resources
- Mental Illness' FACT SHEETS CLICK HERE
- Good Mental Health' FACT SHEETS CLICK HERE
- Alcohol & Other Drug' FACT SHEETS CLICK HERE
- All FACTS SHEETS merged CLICK HERE
- Awareness Raising' POSTERS CLICK HERE
- Parent & Carer resources CLICK HERE
- Translated headspace Service FACT SHEETS CLICK HERE
Local Online Youth Service Directory
- Positive Pathways Directory CLICK HERE
headspace healthspace (Youth Clinic)
headspace Youth Clinic)
Congratulations to headspace Narre Warren on becoming an AGPAL Accredited General Practice. With headspace Narre Warren becoming an Accredited General Practice, young people can be reassured that through our Youth Clinics, they are accessing high quality care in a safe environment as outlined by RACGP.
headspace Dandenong and Narre Warren offer FREE access to a youth friendly Nurse and Doctors (GPs) to support ANY young person aged between 12 and 25 years help with things such as:
Sexual health II Pregnancy testing II Counselling II Lifestyle II Mental health II Immunizations II Smoking cessation
headspace healthspace (Youth Clinic): General Info
headspace healthspace (Youth Clinic): Vaccination Services
- headspace healthspace - Vaccination flyer: CLICK HERE
- More info about the FREE vaccinations: CLICK HERE
headspace healthspace (Youth Clinic): Sexual Health Services
- headspace healthspace - Sexual Health flyer: CLICK HERE. Sexual Health Service video: CLICK HERE
Information about Emergency Contraception: CLICK HERE
headspace healthspace: Patient Info
GP clinic in Schools News