freecall us on 1800 975 115
headspace is a confidential & FREE service where young people aged 12-25 can access a range of services.
In response to COVID-19 , we have transitioned from in-person to phone and videocall services so we can continue to support the mental health of young people. This step has been taken to ensure the safety of young people, family and friends, and headspace staff. We will continue to offer individual services to young people through options which enable a face-to-face approach. Please call us during our opening hours if you have any questions.
Want to make a referral? Please see the More Information section at the bottom of this page.
- Monday: 10:00am - 6:00pm
- Tuesday: 10:00am - 6:00pm
- Wednesday: 10:00am - 6:00pm
- Thursday: 10:00am - 6:00pm
- Friday: 2:00pm - 6:00pm
- Saturday: Closed
- Sunday: Closed
headspace Swan Hill is operated by Swan Hill District Health. All headspace services are funded by the Australian Government Department of Health. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, Murray (Murray PHN).
Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.
Sexual health screenings on site or links to local services.
Workers either on site or linked to the centre who can assist you with work or study opportunities.
Centres have a range of programs and activities for young people. Just ask your centre what they have on.
GPs can help with any physical health issues as well as issues related to sexual health, drug or alcohol use, relationship problems or feeling down or upset. Your centre may have a GP on site or links to one locally.
Workers either on site or linked to the centre who can assist you with any alcohol or other drug issue.
A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.
1. Complete a referral
* Online [link below]
Self-Referral Use this if you are a young person.
Family, Friend or Professional Referral - Use this if you are a family member, friend or staff member working with a young person - teacher, support worker, GP, etc
* In person [11 Pritchard St, SWAN HILL]
* Print & mail [PO Box 483, Swan Hill 3585]
* Print & fax [03 4026 7800]
* Include as much info as you can & use the young person's details
* If you need an interpreter, contact Doctors Priority Line on 1300 131 450 [24 hrs, 7 days]
2. We will contact you
Please be patient this may take a few days. If you feel its more urgent - call or drop in
3. The assessment
Meet an intake worker for an hour, they will give you info, ask you lots of questions and answer any you might have
4. Next step
Let's work out the best way to support you. If you don't understand something or have questions just ask or call us on 03 4010 7100
Clients of our practice have the right to access their personal health information under the Privacy Amendment (Private Sector) Act 2000.
To check out headspace Swan Hill's confidentiality info click here.
Unfortunately, due to the impact of COVID-19, we are unable to provide in-person education sessions, or support at community events at this time.
We will continue to closely monitor the rapidly changing landscape in relation to COVID-19, and will keep the community informed about any changes in capacity. Our priorities remain our ability to maintain access to services for young people and their family and friends, and also the wellbeing of our staff and the local community. We will be working to maintain service continuity and access throughout this time.
headspace is here to support the mental health of young people, and we understand that COVID-19 is potentially creating feelings of uncertainty within the community.
Supporting young people in challenging times is crucial and headspace is dedicated to ensuring that those who need it can access help.
We encourage young people, family and friends, and staff to also seek advice from a local community general practice or from government advice lines such as healthdirect/coronavirus.
For young people potentially experiencing feelings of stress related to COVID-19, headspace has developed information which might be helpful to manage any changes to daily life as a result of containment measures.
Please visit the headspace website for more information:
For any further enquiries regarding education sessions, support at community events, or resources, please contact Kat Hindle, Community Awareness Officer, at email@example.com or phone 4010 7100.
At headspace Swan Hill we are committed to providing the best care, as close to home as possible. To support this, we have introduced the possibility of telehealth videocalls as an option. Using telehealth, you can have an appointment with your headspace Swan Hill worker by using our videocall platform. You can do this from your home, at your school, local health service or any location with a reliable internet connection.
Telehealth appointments will only be available where suitable and must be requested and booked in advance.
Google Chrome, Safari or Firefox browsers must be used for accessing these services.
If you are chasing further information about our telehealth services you can download our flyer by clicking here.
For almost all services at headspace Swan Hill, you do not need a medicare card.
If you need to see our GP, you will need to have access to medicare. Please note: even if you don't have access to a medicare card, please contact us and we will assist where possible.
Many young people are listed on a parent's medicare card, and we can look up your medicare number without needing the physical card.
For young people aged 15 and above, you can apply for your own medicare card if you want to.
Fill out the medicare application form and return this form with ID (such as your birth certificate or student ID) to the medicare service centre.
Our local medicare service centre is in the same building as Centrelink at 221 Beveridge St, Swan Hill VIC 3585.